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Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 554 reviews

September 22, 2016

A great first service visit! We needed a Maryland state safety inspection in order to transfer our RAV4 to our daughter who had recently moved to the Annapolis area. After a bad More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 23, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for the kind words, Kim. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Brown's Toyota of Glen Burnie, we value our customers and we look forward to seeing you and your daughter down the road. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 10, 2016

Bought a Camry at Brown's, Great experience! Ryan Mikelonis is a true professional, and a man of his word. He was friendly, knowledgeable, and did not pressure us to make a deal. We walked in wit More

by Linda Dowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 12, 2016 -

Brown's Toyota of Glen Burnie responded

Your kind words mean a lot to us, Linda. We appreciate your feedback and are happy to hear that Ryan was able to meet your needs. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. We look forward to assisting you with your future sales and service needs. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 09, 2016

Professional Ryan is a great salesman. He made the entire buying process effortless. We called him in advanced, let him know what we were looking for and he had th More

by Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for this marvelous review and congratulations on your new purchase. We are so pleased that Ryan was able to provide you with such exceptional service. Enjoy your new purchase! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 07, 2016

Best car salesman What a great salesman! This is my second vehicle purchased from Ryan. I wouldn't buy a vehicle from any other salesman. The entire experience was quic More

by DMAC2488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 08, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back and it’s great to hear of your continued business. Ryan is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 06, 2016

Best experience My salesperson, Ryan, was very professional and didn't pressure me. He make the purchase of my new vehicle very easy. I would recommend this dealershi More

by Solar star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 08, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for the excellent review! It is great to know that Ryan was able to provide you with professional and pressure-free shopping experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 06, 2016

No stress experience Ryan and the rest of the outstanding sales team at Browns Toyota made my vehicle purchase one that i will always remember. He was extremely easy to wo More

by Mblatta9689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 08, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Ryan was there to provide you with such exceptional shopping experience! Thank you again and congratulations on your new car. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 04, 2016

Will be back Although I didn't buy this time, I will be back to replace my 17 year old Tundra. My salesperson was very professional & didn't pressure me. Advised m More

by fins1838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Chao
Sep 06, 2016 -

Brown's Toyota of Glen Burnie responded

We appreciate you for letting others know about your experience at Brown's Toyota of Glen Burnie. Please come visit us if you need anything else, be it service or sales. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 02, 2016

Great service with a personal touch Ryan Mikelonis and the entire Brown's team were great. I appreciate the fact that they all listened to our needs and came up with a great solution. Th More

by ctrizna
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 06, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Brown's Toyota of Glen Burnie and it’s great to hear of your continued business. Ryan and our team were wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

September 02, 2016

Best experience! Ryan and the whole sales team made our experience buying a new car so enjoyable. There was no pressure like you get with most car dealers. Can't say More

by April
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Sep 06, 2016 -

Brown's Toyota of Glen Burnie responded

April, thank you for the excellent review! It is great to know that Ryan and our team were able to provide you with pressure-free and enjoyable shopping experience. We appreciate your recommendation as well. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

August 29, 2016

TRUST Took the time to listen to my concerns. Resourcefully met my needs. Unparalleled purchasing process. Surpassed my expectations by delivering my ca More

by LMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lormore, Ryan Mikelonis
Aug 31, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you so much for this great review and star rating! I am pleased to hear that our team was able to exceed your expectations. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Brown's Toyota of Glen Burnie is all about. Best, John Stefero - General Manager - john.stefero@brownscar.com

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