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Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 554 reviews

December 01, 2016

Great experiance Ryan Mikelonis made the car purchasing experience a great one. He didn't pressure me like most sales reps normally do. I would definitely recommend hi More

by Kevin Cantrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Dec 02, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for leaving us this review, Kevin. We are very happy to hear that Ryan could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Brown's Toyota of Glen Burnie any time! Take care. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 28, 2016

RAV 4 Hybrid Diane was extremely helpful and very responsive as we worked through our decision to purchase a RAV 4 Hybrid. This is our fifth Toyota from Browns More

by Pam Beidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Carver, Diane Soloman
Dec 01, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for providing us with feedback regarding your recent visit, Pam! Our team works hard to keep our customers coming back to Brown's Toyota of Glen Burnie and it’s great to hear of your continued business. Diane wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Toyota! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 17, 2016

Perfect buying experience From the first handshake to me taking hold of the keys of my new 2016 Toyota Highlander LE Plus AWD for the first time, Ryan was there making sure my More

by James Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Carver, LaMont Matthews, Sean Owens, Ryan Mikelonis
Nov 22, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for this review, James. We really appreciate you leaving us your input. We are very pleased to hear that Ryan could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Toyota. If you need anything else in the future please feel free to come back and visit us here at Brown's Toyota of Glen Burnie any time. We hope to see you back in again soon. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 15, 2016

Stress free experience. A++++++ Ryan Mikelonis did a fantastic job. He is a class act. Very kind and considerate and not pressuring us at all. He was very informed about the vehicle More

by Disney77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Owens, Ryan Mikelonis, Zachery Dunn
Nov 16, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for the excellent review of your experience at Brown's Toyota of Glen Burnie! It is great to know that Ryan was able to provide you with pressure-free and knowledgeable shopping experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 11, 2016

Awesome experience! My son and I went here because his car (purchased from another dealership) was having serious issues. Zack and Mark took care of us so well that I too More

by Penny W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nicholson, Zachery Dunn
Nov 14, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for recognizing your experience at our store, Penny. It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us here at Brown's Toyota of Glen Burnie any time. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 11, 2016

Very easy and positive experience I typically dread going to a car dealer but Ryan made my experience extremely positive and pain free. He showed me exactly what I asked for without tr More

by Vikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Nov 14, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for taking the time to share with us, Vikki! The goal of the Brown's Toyota of Glen Burnie team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 11, 2016

Great Experience! Ryan took care of our family even before stepping foot in the dealership! The experience was positive and went very smooth. Ryan made sure to show me More

by Nicole Silverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaMont Matthews, Sean Owens, Ryan Mikelonis
Nov 14, 2016 -

Brown's Toyota of Glen Burnie responded

Nicole, thank you for the excellent reviewof your experience here at Brown's Toyota of Glen Burnie! It is great to know that Ryan was able to provide you and your family with pressure-free and knowledgeable shopping experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 08, 2016

Diane Solomon..Great experience My wife and I have bought our last two vehicles from Diane Solomon at Browns Toyota in Glen Burnie. We had a world class experience with her, she is p More

by drumstix2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stefero, Mark Nicholson
Nov 10, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you so much for taking the time to provide such great feedback and congratulation on your new Toyota. Brown's Toyota of Glen Burnie's primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Diane was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 07, 2016

My experience was excellent Zach did a excellent job with sales. Although I was there longer than I planned he made my experience wonderful. I am so glad I decided to stop in Bro More

by Talaya1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Dunn
Nov 08, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Zach was able to meet your needs. At Brown's Toyota of Glen Burnie, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

November 07, 2016

excellent service and experience I could not be happier with my experience at browns and with my sales person Zach. They jumped trough hoops to get me the car I wanted that day. It to More

by EmpSilWolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Dunn
Nov 08, 2016 -

Brown's Toyota of Glen Burnie responded

What an enjoyable review to read! It is reassuring to know Zach provided you with a hassle-free and great shopping experience. Brown's Toyota of Glen Burnie’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

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