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Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 554 reviews

August 29, 2017

Great experience Went in to look at a used SUV ended up buying a new Toyota Corolla and glad I did I wanted a quality relieable vehicle that wasn't too expensive More

by Wayneb7280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Reyes
Aug 30, 2017 -

Brown's Toyota of Glen Burnie responded

We are glad you left satisfied and in a high- quality vehicle. Thanks for choosing Brown's Toyota of Glen Burnie! We hope to assist you again with your future vehicle needs. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

August 17, 2017

Absolutely the best experience buying a car from here! My husband and I purchased a new car from Browns in the past, so we figured that it was the perfect place to look for a used vehicle for your teenage More

by nnaglieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis White (sales), Robert Simms (sales manager)
Aug 18, 2017 -

Brown's Toyota of Glen Burnie responded

It’s wonderful to know your daughter enjoyed her car- buying experience as well as her new car! It makes us happy to know you feel confident in your decision to choose Brown's Toyota of Glen Burnie as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. We appreciate your business and look forward to seeing you again! Regards, John Stefero - General Manager - john.stefero@brownscar.com

August 14, 2017

Awesome Team at Brown's Toyota Everyone at Browns Toyota was awesome to deal with. What a great team. They were all friendly and made my car buying experience a good one. More

by Linda Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis, Chris Morgan
Aug 15, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your kind comments, Linda! We truly have a great team here at Brown's Toyota of Glen Burnie and I'm very pleased that they were able to provide you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. Regards, John Stefero - General Manager - john.stefero@brownscar.com

August 12, 2017

As always, a great experience The customer service, even more than the quality of vehicles, is what keeps my family going back to Brown's. Our last several cars have been bought f More

by MIField
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Borotka and Robert Simms
Aug 15, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, John Stefero - General Manager - john.stefero@brownscar.com

August 07, 2017

Great Service I needed a new remote key. While shopping I dropped my remote key and it broke into pieces and scattered all over the floor. Was not able to save an More

by LLZuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana Welch
Aug 08, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, helpful, and courteous. The Brown's Toyota of Glen Burnie team look forward to seeing you again in the future. Take care! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

August 06, 2017

New car purchase We had an excellent experience buying a new Toyota Highlander for my wife to replace her 11 year old Lexus. We worked with Mike A. who was very knowl More

by MikeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
Aug 08, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for taking the time to write this 5-star review, Mike! We strive to provide efficient service to all our guests and I am glad to hear that Mike A. and the rest of the Brown's Toyota of Glen Burnie team helped you and your wife find the vehicle you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. We hope your wife is enjoying her new Toyota Highlander! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

August 03, 2017

Great Experience This dealer is awesome. The second you walk to the door/in, you feel welcomed. The car salesman I worked with (Rolando Garza) offered a drink as soon More

by Kristin Hartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Garza
Aug 04, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for taking the time to share your feedback with us, Kristin! Our team is dedicated to provide a welcoming and comfortable sales experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with Rolando and the rest of the Brown's Toyota of Glen Burnie team. Please visit us if you have any concerns about your vehicle. Regards, John Stefero - General Manager - john.stefero@brownscar.com

July 27, 2017

You can't go wrong with Brown's Toyota of Glen Burnie, Md. My salesman Ray. He was helpful without be pushy. He went out of his way to the point were you know he was looking out for you. Very down to earth More

by Joy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quinlan, Dave Barnhouse, Mark Nicholson
Aug 02, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for this great review and star rating! I am pleased to hear that Ray and Mark were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Brown's Toyota of Glen Burnie is all about. Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

July 24, 2017

Highly Recommend I was looking to buy a car to replace my car lost in an accident, and had visited many car dealers in Maryland and Virginia. It was hard for me to fin More

by Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Robert Simms and Mr Ray, Dave Barnhouse
Jul 24, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

July 19, 2017

Awesome Best Dealership Rolando Garza was awesome. He was very friendly and hardworking! He knew what I wanted and got exactly what I requested. So informat More

by Kimimh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando garza
Jul 20, 2017 -

Brown's Toyota of Glen Burnie responded

Thanks for writing. It is great to hear that Rolando took your satisfaction seriously and made sure you got exactly what you wanted. If there is anything else that we can for you please don’t hesitate to visit Brown's Toyota of Glen Burnie. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

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