Brown's Toyota of Glen Burnie

Great experience buying used from Brown's Toyota My wife and I saw a used 2013 Prius C online, went to the dealership, Dennis showed us the car, let my wife test drive it, then let me test drive it a My wife and I saw a used 2013 Prius C online, went to the dealership, Dennis showed us the car, let my wife test drive it, then let me test drive it and then we bought it. Very straight forward transaction, no hidden costs, and took care of the few "we owe" items the next day. We had a problem with a door lock failing within a month, and the certified warranty and service department handled it. More

Good experience I had a good experience at this dealership. Dennis and Robert were both very helpful. I bought my first car here and It runs great, got it for a nice I had a good experience at this dealership. Dennis and Robert were both very helpful. I bought my first car here and It runs great, got it for a nice price too. There were a couple issues with the car that I pointed out and they fixed everything for me before I brought it home. More

Great experience I worked with Ray, he got me in a car very fast and was able to be honest with me the entire way. He got me a steal, and he was a pleasure to work wit I worked with Ray, he got me in a car very fast and was able to be honest with me the entire way. He got me a steal, and he was a pleasure to work with through the entire process. This was my first time buying and he made it so I was confident and happy with my purchase despite being a nervous/anxious person. More

"Dennis and Dave are great to deal with " I bought my Toyota Tundra from Dennis White and was very pleased with my experience. He was very professional and answered all of my questions . Dave I bought my Toyota Tundra from Dennis White and was very pleased with my experience. He was very professional and answered all of my questions . Dave and Dennis worked with us on the price and were a pleasure to deal with . More

Great place great salemen I purchased my car at Toyota on Saturday and it was a very please experience, Dennis,Dave,and Robert could not have been any nicer to me. It was like I purchased my car at Toyota on Saturday and it was a very please experience, Dennis,Dave,and Robert could not have been any nicer to me. It was like a happy family and they made me feel so confortable. They were honest and that is what meant a lot to me. Since this was my first time of buying a car on my own it was nice to have such nice men helping me. This is the place to buy a car I don't think you can go wrong. Anna More

Flawless 2018 Toyota Camry V6 xse purchase. Had to special-order my Camry which took about 3 months to come in. The dealer kept their promise and word that they agreed to sell the car for. The s Had to special-order my Camry which took about 3 months to come in. The dealer kept their promise and word that they agreed to sell the car for. The sale was perfect no haggling no struggling everything went as it was supposed to go. I was a bit surprised. Salesperson Diane is who I would recommend to work with. She kept me up-to-date weekly on my vehicle progress and when the vehicle arrived she fully insured I was familiar with all the new features. I highly recommend working with Diane from Brown's Toyota of Glen Burnie. The sales manager Ryan was also very easy to work with and he continually assured me they want to make sure that repeated customers are taken care of and are happy. They really surprised me that they kept their word. I always expected dealerships to try to get as much money from the customer as possible but that was not the case here More

Dave and Clever are the BEST I have tirelessly searched for cars today, and out of all of the dealerships I have been to, I have had the BEST experience here at Brown's Toyota! Cl I have tirelessly searched for cars today, and out of all of the dealerships I have been to, I have had the BEST experience here at Brown's Toyota! Clever and Dave were warm and friendly, and provided honest service to us. We instantly knew we were in good hands with the right people. Thank you !!! More

Will be a return customer! Earlier in the day I went into a different dealership and I am so glad I did. Had I gone to Toyota first, I would not have realized how amazing they w Earlier in the day I went into a different dealership and I am so glad I did. Had I gone to Toyota first, I would not have realized how amazing they were. Even though I had been a Toyota customer two previous times at this same location, my husband and I were dead set on shopping around. I was searching for a vehicle within a specific price range and I needed a specific monthly payment. The previous dealership was very adamant in putting me in a vehicle that was out of my price range and very low quality. The cars either had too many miles on them or they were sitting on the lot for a long time. When I walked into Brown's Toyota I was under the impression that all hope was lost. Ray sat me down and instead of taking me directly to a car, he went over budget with me. He refused to let me fall in love with something I could not afford. Him and Dave found me 2 cars in my price range (one of the cars being deeply discounted). I ultimately fell in love with one of those cars and there was no turning back. Even the finance department worked with me to get me to the price range I needed. They were all very professional, knowledgeable, and friendly. Every time I need a car there is no doubt in my mind there will never be a need to shop around again. I will continue to take my business to Brown's Toyota of Glen Burnie and I highly recommend having Ray and Dave help you out. More

Nothing Short of Amazing! So I came into Brown's after having an absolutely HORRIBLE experience with a big, extremely well-known dealership in Bowie, MD. My previously purchase So I came into Brown's after having an absolutely HORRIBLE experience with a big, extremely well-known dealership in Bowie, MD. My previously purchased vehicle (from the other dealership) had been in the shop for roughly 4 months (I'd purchased in 5 months prior) and I was on the hunt for better service and better results. I started with an e-mail through Car Gurus and ended up in an e-mail conversation with Brown's salesman, Ray Q. Within no time, I was able to be in contact with him via text (MUCH better for me considering I work a 7-5 job and can't sit on the telephone all day). That very same day, Ray stayed late at the lot to meet with me so that I could take a look at the vehicle I was interested in (not to mention, he double checked PRIOR to me coming in to physically put his eyes on the vehicle I was interested in before I drove there!!!!! I don't know about you, but that is a HUGE plus for me!). First of all, friendly is an understatement. At this point, all in the same day from our first e-mail, my son's discussing football with him, my husband's talking remodeling with him, and - most importantly - I'm set up to have a car purchased that is EXACTLY what I want at a MORE than affordable price. Fast forward a day .. I've now come back, test drove the car for as long as I liked, and decided - yes, this is the one. I'm still waiting on my refund check from the previous dealership I worked with so I almost have my back against the wall with finalizing things on this car, NOT A PROBLEM! Ray gets with his manager (also AMAZING) and I'm able to put a deposit on this vehicle to hold it for me!!! YESSSSSSSS! Within less than a weeks time, I am in contact with Ray every day to ensure my vehicle has been looked over again, detailed, and it's in fact still there ready for me when I come (mind you, HE is initiating this contact first! also A HUGE plus for me!). I come back to the dealership .. at 8:30 PM!!! .. and, of course, Ray is patiently waiting for me. He had me taken over to the financing office with Debbie (also SO sweet .. and so patient while my over ambitious 7 year old ran laps in her office) and out the door in less than an hour!!! Now, so far so great with the vehicle - I've had it in my possession less than 24 hours, so I can't speak too much there just yet. BUT - as far as the service at the dealership goes?! Nothing short of amazing. Long story short - I am in no way the easiest person in life to please .. and after dealing with such a horrible experience at another dealership so recently, Brown's was put to the ultimate test selling me a vehicle. I have never been so comfortable with a stranger as I was my salesman at Brown's - and I'd say that's a PRETTY huge deal when buying a used car. I have all the confidence in this dealership and will, without a doubt, refer friends/family here in the future. In addition to the factory warranty that is still on my Toyota, Brown's has offered me all the security that they stand behind their sales 100%. Completely satisfied with the experience from start to finish .. and you wont hear that from me often! HAPPY CUSTOMER!!!!!!! More

Above and Beyond Service! Highly recommended! I drove 5 hours from Virginia Beach to purchase a Pre-owned Toyota at Brown's. I had never dealt with a dealership so was a bit apprehensive. However, I drove 5 hours from Virginia Beach to purchase a Pre-owned Toyota at Brown's. I had never dealt with a dealership so was a bit apprehensive. However, Dave Barnhouse immediately made me feel comfortable with his humor and hospitality. Ray Quinlan was also stellar to work with and made me feel at ease. There was an atypical issue with the car after I got it home, but Dave B and Rob S went above and beyond typical good service to make sure the car (and I) was taken care of in prompt good order. These are honorable, generous gentlemen who I would strongly recommend to anyone. I am a single lady, and never felt taken advantage of in any way. In fact, I would trust them again for any future car purchase and would recommend them to all my friends in Maryland and beyond! Thank you Dave and Rob for being honorable men who strive to make customers happy. You're awesome! More