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Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 554 reviews

November 25, 2017

Excellent used car buying experience. Ray Quilan at Brown's made buying a used car easy and stress free. He was very knowledgeable and did not pressure me to buy. I would definitely recom More

by smith0110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barnhouse, Debbie Carver, Ray Quinlan
Nov 28, 2017 -

Brown's Toyota of Glen Burnie responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ray was able to meet your needs. At Brown's Toyota of Glen Burnie, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We are grateful for your recommendations as well. Take care! Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

November 25, 2017

Never sold My experience with Dennis and Dave was wonderful. I went in simply to inquire about a vehicle for my son which I thought was within financial reach. More

by Michelle L Duley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barnhouse, Dennis White
Nov 28, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your business and this review, Michelle. I am happy to hear our team was able to serve you and demonstrate how we do business here at Brown's Toyota of Glen Burnie. I will certainly pass the kind words along to the team. If there is anything we can assist you with in the future, please let us know. Best regards, John Stefero - General Manager - john.stefero@brownscar.com

November 25, 2017

Great experience Wesley was a great and had working in getting me what I needed. His manager Dave was all so very helpful. The hole experience was less painless as pul More

by Dana cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Vaughan, Dave Barnhouse, Debbie Carver
Nov 28, 2017 -

Brown's Toyota of Glen Burnie responded

Dana, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Brown's Toyota of Glen Burnie. If there is anything else we can do for you, just give us a call! Best regards, John Stefero - General Manager - john.stefero@brownscar.com

November 18, 2017

Excellent Service My husband and I received excellent service at Brown's Toyota during our truck buying experience. I called to schedule an appointment, John Borotka w More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Simms, Sean Owens, John Borotka
Nov 20, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let John, Robert, and the rest of our staff know that they made an impact during your visit. We are grateful for your recommendations as well. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

November 17, 2017

Wonderful service and information just overall GREAT !!!!! My salesman was John B wonderful personality, truthful, up front and his manager Robert S . Great team and overall service wonderful aslo car was less More

by ALISHA W 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Simms , John Borotka
Nov 20, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for sharing your feedback, Alisha. John and Robert are fantastic employees and we're thankful for everything they bring to our team. Please always feel free to reach out us here at Brown's Toyota of Glen Burnie if you need anything – be it sales or service! Best regards, John Stefero - General Manager - john.stefero@brownscar.com

November 16, 2017

Very professional I enjoyed my car buying experience at Browns Toyota. I was treated with respect and can say everyone was very professional. I will recommend Browns More

by Robert123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Soloman
Nov 17, 2017 -

Brown's Toyota of Glen Burnie responded

Robert, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our staff here at Brown's Toyota of Glen Burnie treated you with the respect you deserve. We look forward to working with your family, and your friends in the future. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

November 13, 2017

Good experience. Very pleasant and honest salesman. I didn't feel pressured at all. This was the last dealership I visited and I was expecting more disappointment. Eve More

by Lisa & Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barnhouse, Ray Quinlan
Nov 14, 2017 -

Brown's Toyota of Glen Burnie responded

Hi Lisa and Ken, I’d like to thank you for the feedback regarding your purchase experience. Your appreciation is all that matters and we are more than happy knowing we exceeded your expectations. Until next time, drive safely. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

November 07, 2017

Buying a car at Brown's Toyota I went to look at 2011 Dodge Challenger and went home with my new car the same day. Thanks to the sales person John Borotka that help me out to get th More

by Jeannette Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Borotka
Nov 07, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for sharing your experience with us, Jeannette! Our team works incredibly hard to exemplify the Brown's Toyota of Glen Burnie commitment to customer care and I’m so thankful that your time with John and Robert was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, John Stefero - General Manager - john.stefero@brownscar.com

November 06, 2017

Superior service buying new at Brown's Toyota From the 1st day when I made an appointment with Ms. Soloman, I instantly felt at home. She was so professional, polite, caring and efficient when we More

by Grateful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, He was wonderful too, he helped with the process once we got to financing. He was very professional and caring, Diane Soloman
Nov 07, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Diane and Mike were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if you have any further automotive needs. Thanks for choosing Brown's Toyota of Glen Burnie! Regards, John Stefero - General Manager - john.stefero@brownscar.com

Nov 07, 2017 -

Grateful responded

Thank you Mr. Stefero!

November 04, 2017

Buying a car from an old friend I have been buying vehicles from Brown's Toyota since 1992. I am on my 5th vehicle. Alan Adams has always been my salesman and makes purchasing a vehi More

by B. Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Adams, Sean Owens
Nov 06, 2017 -

Brown's Toyota of Glen Burnie responded

Alan and the rest of the Brown's Toyota of Glen Burnie team truly appreciate your continued business. We hope you are enjoying your recent purchase! We strive to continue the great service that you’ve been used to for years. Take care and happy trails! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com

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