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Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 554 reviews

January 02, 2018

Wesley Vaughan & Dave Barnhouse Wesley & Dave really worked with me to get the best car. They were very nice and plenty to work. I would definitely recommend them both. More

by Nmadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barnhouse
Jan 04, 2018 -

Brown's Toyota of Glen Burnie responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Wesley and Dave. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

December 30, 2017

Awesome car buying experience A pleasant experience from the moment I walked through the door. I left with a great car and a great deal. I got to pick my car and my price... Jessic More

by Michael Benner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Schultz , Ryan Mikelonis, Debbie Carver
Jan 03, 2018 -

Brown's Toyota of Glen Burnie responded

Michael, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can for you please don’t hesitate to reach out. Best regards, John Stefero - General Manager - john.stefero@brownscar.com

December 21, 2017

exchanged vehicles i purchased an Nissan Altima that had issues i was not happy with it i explaned these issues with Ray Quinlin he helped me exchange it for a Toyota Co More

by clint hendershot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Quinlan
Dec 22, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you so much for sharing your car shopping experience with us, Clint! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Ray or visit Brown's Toyota of Glen Burnie if you need anything else. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

December 19, 2017

Wonderful customer service Rob Simms and Ray Quinlan provided me with professional and curteous service beyond expectations. If you are looking to buy a car, do not hesitate to More

by Thankfulcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Simms, Mark Nicholson, Ray Quinlan
Dec 21, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your feedback and recommendation. It's fantastic to know that Rob and Ray provided you with professional and courteous service that is beyond your expectations. We look forward to working with you or anyone you might send to Brown's Toyota of Glen Burnie in the future. Best, John Stefero - General Manager - john.stefero@brownscar.com

December 18, 2017

Great deal, happy with the service Ray worked hard to find me a great value. He genuinely cared that I got a great deal on a good, safe car. The entire process went smoothly from beginn More

by mhmhmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quinlan
Dec 19, 2017 -

Brown's Toyota of Glen Burnie responded

It’s great to know that Ray provided an exceptional customer service for you. We take pride in our customer care and appreciate you taking the time to give Brown's Toyota of Glen Burnie this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, John Stefero - General Manager - john.stefero@brownscar.com

December 15, 2017

Purchased a used truck. I live in PA. My wife and I searched the internet and came across the vehicle that we ended up purchasing with your company. The price, based on the options, year More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quinlan
Dec 19, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for writing about your visit with us. Ray is an asset to Brown's Toyota of Glen Burnie, and it is great to hear he provided you time-efficient and exceptional service. Best, John Stefero - General Manager - john.stefero@brownscar.com

December 12, 2017

Very helpful service and very good pricing. Ray Quinlan and Dave Barnhouse gave me an incredibly easy experience for my first time purchasing a car from a dealer. Ray worked with me to make sure More

by vparreco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barnhouse, Ray Quinlan
Dec 12, 2017 -

Brown's Toyota of Glen Burnie responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ray and Dave took care of you. At Brown's Toyota of Glen Burnie, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible. We look forward to assisting you with your future sales and service needs. Best, John Stefero - General Manager - john.stefero@brownscar.com

December 05, 2017

New Sequoia for Christmas Chris is a strong sales professional who exemplified the position. He has a tremendous knowledge of his products as well as inventory, he listens and More

by Xavier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Dec 06, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your great review, Xavier! I’m glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, John Stefero - General Manager - john.stefero@brownscar.com

December 03, 2017

Genuine, Knowledgeable, Zero Pressure, Friendly, Highly Rec. After talking on the phone with several dealerships, Chris really listened to what I wanted and I felt he genuinely wanted to get the best car for my More

by DBeck789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis, Chris Morgan, Debbie Carver
Dec 05, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you so much for sharing your experience with us, Diane. At Brown's Toyota of Glen Burnie, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Chris and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Kind regards, John Stefero - General Manager - john.stefero@brownscar.com  

November 26, 2017

Accommodating, convenient, reasonable, friendly, honest. I requested a late vehicle review, Westley Vaughan stayed late, was honest. Robert Simms was accommodating and managed honestly. Dave Barnhouse was ef More

by KdjRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Westley Vaughan, Robert Simms, Dave Barnhouse
Nov 28, 2017 -

Brown's Toyota of Glen Burnie responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Brown's Toyota of Glen Burnie appreciates your business and hope you'll keep in touch for your future car needs. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

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