Brown's Toyota of Glen Burnie

A unexpected pleasure,not pressured at all. Robert Simms introduce my wife and I to Ray Quinlan who worked with us through the selection and buying process. Both of these gentlemen were a pleasu Robert Simms introduce my wife and I to Ray Quinlan who worked with us through the selection and buying process. Both of these gentlemen were a pleasure to work with. They addressed all our needs and didn't pressure us in any way. They made the entire process a positive experience we really weren't expecting. Thanks a lot to both of these guys. More

Wonderful! I needed car fast! The staff knew how much I was working with and did not try to persuade me into buying something I could not afford, they kept in co I needed car fast! The staff knew how much I was working with and did not try to persuade me into buying something I could not afford, they kept in contact with me through the whole purchase, and I was able to contact them at any time! Dennis white and Robert Simms were the best! I will definitely recommend them to everyone! More

Excellent Service This is what I've come to expect whenever I take my car in for servicing. I have a service rep, Jason, who is always upfront and honest about repairs This is what I've come to expect whenever I take my car in for servicing. I have a service rep, Jason, who is always upfront and honest about repairs that are needed and not needed. He goes above and beyond to pinpoint potential foreseeable problems. If Brown's Toyota could duplicate many more "Jason's" this would definitely be the #1 place for Toyota servicing. Thanks Jason. You're the greatest! More

Used car purchase The overall experience was very good. The dealership was very busy and there was some confusion over who was assisting me but eventually is worked out The overall experience was very good. The dealership was very busy and there was some confusion over who was assisting me but eventually is worked out. My only negative comment is about the application and credit process. It took approximately 2.5 hours to get through the process. There has to be a way to streamline the entire process. More

Excellent experience The staff was very helpful in assisting me with finding the restaurant for vehicle for the right price. I came in without a clear idea of what I wante The staff was very helpful in assisting me with finding the restaurant for vehicle for the right price. I came in without a clear idea of what I wanted, but Cleaver helped me to find the right fit at the right price point. More

Outstanding Chris was very professional and helpful through out our buying process. Then took plenty of time explaning the features of our new car. Will recommen Chris was very professional and helpful through out our buying process. Then took plenty of time explaning the features of our new car. Will recommend both Browns and Chris. More

Very Happy I purchased a 2016 camry, and my sales guy was Ray Quinlan, he was patient and easy to deal with, and it was an excellent buying experience. After the I purchased a 2016 camry, and my sales guy was Ray Quinlan, he was patient and easy to deal with, and it was an excellent buying experience. After the sale, Rob Simms the manager of the used sale department, went out of his way to answer each call or email to ensure that all of the little things were taken care of. I was very happy with Brown's toyota, I love my new car, and was very please with the service. More

Honest and Fair We purchased a vehicle from Brown's and their sales team was exceptional! They were honest and trustworthy. I never felt pressured into finalizing the We purchased a vehicle from Brown's and their sales team was exceptional! They were honest and trustworthy. I never felt pressured into finalizing the deal and the sales team made sure we were comfortable throughout the entire experience. I would recommend this dealership to anyone looking for a reliable vehicle to be purchased from genuine and upstanding team. More

Excellent service and very nice customer waiting area! My service professional, Brittany White, is always very helpful and pleasant making my Service visits a pleasure. I am kept informed of the service pr My service professional, Brittany White, is always very helpful and pleasant making my Service visits a pleasure. I am kept informed of the service progress and any issues that need to be addressed in a timely manner. Another plus is their well appointed and comfortable waiting area, clean restrooms and gratis refreshments! More

Service Kris is an honest, trustworthy and friendly service professional. I have been taking my cars there for several years and he makes every experience a Kris is an honest, trustworthy and friendly service professional. I have been taking my cars there for several years and he makes every experience a great one even though I am spending money More