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Brown's Sales and Leasing Elkader - Service Center

Elkader, IA

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51 Reviews

51 Reviews of Brown's Sales and Leasing Elkader - Service Center

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December 19, 2019

Extremely -Experienced- Experts @ Elkader We love Browns. The way they work. Their organizational skills. The friendly staff. They are efficient and knowledgeable and professional too. I can't More

by YAVONCHAFON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
December 17, 2019

Vehicles completed quickly They helped me get vehicles where they needed to be when both were in the shop and I did not have any other drivers. Quick turn around in service and More

by BONNIE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Beth, Amy
November 12, 2019

Great staff! Great service! I bought my vehicle from Brown’s in Elkader, IA. From the moment I set foot on the lot 2 years ago to my most recent service, the staff at Brown’s has More

by Tiffany Ungerer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler in Service Scheduling, whoever my Ford Mechanic was, Greg Cummer
October 23, 2019

Amazing They were amazing with everything and very accommodating. They went above and beyond to help with the service on my vehicle and to make sure I was com More

by KLO_91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Henry
Oct 25, 2019 -

Brown's Sales and Leasing Elkader responded

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We could not ask for a better compliment! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. It is great to know that we were able to provide you with the highest levels of service.

October 18, 2019

Good customer Service They put tires on our truck and replaced a valve stem. They were nice to work with and the customer service was great. They were able to get me schedu More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Henry
Oct 25, 2019 -

Brown's Sales and Leasing Elkader responded

We are happy to hear you had a superior experience when visiting our dealership. It is great to know that we were able to provide you with the highest levels of service. We realize our customers are busy and knowing that they took the time to voice their opinion and give us such high accolades validates every effort we make to go the extra mile. Thank you!

October 17, 2019

Service repair Always have good service here. Matt always does great work. Everyone is friendly and helpful. I will be taking my cars here as long as Matt works he More

by linda_squeak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Klingman, Greg Cummer
Oct 25, 2019 -

Brown's Sales and Leasing Elkader responded

Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. It is great to know that we were able to provide you with the highest levels of service. We look forward to serving you; and will do everything in our power to once again allow you to experience the best that we have to offer. Thank you for your patronage.

October 15, 2019

Expectations were met and exceeded. My issue was resolved and I was kept informed on the status of repairs that day. Professional and friendly staff. Clean facilities and nice televisi More

by WHUSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Keegan
Oct 22, 2019 -

Brown's Sales and Leasing Elkader responded

Thank you for taking the time to let us know how we are doing. We are even more delighted that we were able to be all that you expected us to be. We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement.

October 15, 2019

Service They were able to schedule my service the next day and completed the repair in faster than promised. The cost was exactly what was quoted in the esti More

by MERICKSON99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa and Tyler
Oct 25, 2019 -

Brown's Sales and Leasing Elkader responded

Thank you for your feedback! We may not be as large as other businesses but we are committed to our customers as our priority #1! We look forward to your next visit. It was truly a pleasure to serve you.

October 15, 2019

Excellent service Got me in quickly, very helpful and thorough. Great customer service. Friendly. Communicated with me regarding issues and were able to fix things same More

by MISSY_BIRCH
Recommend Dealer
Yes
Employees Worked With
Chris Henry
Oct 25, 2019 -

Brown's Sales and Leasing Elkader responded

We are thankful for your time and your willingness to write a review to let us know how we are doing. We could not ask for a better compliment. Our objective is that every customer that walks through our doors is able to have a similar experience. We will try our best to once again provide you with the best service possible.

September 24, 2018

Stop Here First I've been a satisfied customer of Brown's in Elkader for years; since 1993. If you're absolutely in love with your current dealer do yourself a favor More

by Allan Sundermeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, service advisor. Ben Hepke, Sales. Forest Brown; The Boss in Elkader. They're all good!
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