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Brown's Sales and Leasing Elkader - Service Center

Elkader, IA

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51 Reviews

51 Reviews of Brown's Sales and Leasing Elkader - Service Center

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March 30, 2020

We find everyone at Brown's are very helpful and polite. Delivering our vechicle back to our home gives them a rating of 10 plus. More

by hckuhse
Recommend Dealer
Yes
Employees Worked With
Wes Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Henry
March 20, 2020

For the recall, your department did a fine job. It was greatly appreciated. For the estimate on one ball bearing and rear break pads, it was greatly overpriced and you lost my business on that. I got More

by OBGYN-LAB
Recommend Dealer
Yes
Employees Worked With
Chris Henry
March 19, 2020

Well prepared, had a loaner already to go, in and out quickly and detailed and professional team! They have exceeded my expectations in a dealership! More

by BUHJONES8
Recommend Dealer
Yes
Employees Worked With
Kelsey Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummer, Travis Jensen
March 06, 2020

Helpful and courteous Browns is a place I look forward to doing business with, as I am always treated courteously. Everything that is done is carefully explained, and se More

by TSTRAUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Hyde, Amy Moser
March 04, 2020

Per Forrest Brown, i think service department are rude and have no sense of keeping things private. If you wanted a down deposit for an oil change or service then it should have been said prior to drop More

by KATKEENE2003
Recommend Dealer
No
Employees Worked With
Chris Henry
Mar 04, 2020 -

Brown's Sales and Leasing Elkader responded

We want to keep our customers happy. We understand there might be some private issues. Please give us a call at 563-245-2505 to discuss so we can work something out. Thank you.

February 26, 2020

I've dealt with Browns Sales & Leasing since moving to Elkader in 1997, buying vehicles and having service work done. Recently I had a number of issues with my 1999 Ford 3/4 ton Super Duty pick-up. Melisa More

by nikgosh
Recommend Dealer
Yes
Employees Worked With
Melissa Hyde, Chris Henry
February 12, 2020

Outstanding service and personal Fixed my vehicle fast and on time, gave me a loaner.great to deal with. Tech explained what they were going to do to fix it. More

by mfceagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Cook, Chris Henry
February 03, 2020

Awesome service Issues with door not fully resolved after initial visit. Received call from Service Manager Chris Henry to follow up on issue. He made arrangements More

by KETTBARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hepke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Henry
January 28, 2020

Oil change Everyone was very courteous. Our car was taken to be worked on right away & we were kept up to date on how it was coming along. We always recommend More

by RMGUYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Hyde
January 24, 2020

Bill Althoff is the reason we send anything there Would be nice when you order an oil change to not get a call wanting to add hundreds of dollars worth of other things needed to replace. We have boug More

by daryl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Althoff
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