Brown's Sales and Leasing Elkader - Service Center
Elkader, IA
51 Reviews of Brown's Sales and Leasing Elkader - Service Center
We find everyone at Brown's are very helpful and polite. Delivering our vechicle back to our home gives them a rating of 10 plus. Delivering our vechicle back to our home gives them a rating of 10 plus. More
For the recall, your department did a fine job. It was greatly appreciated. For the estimate on one ball bearing and rear break pads, it was greatly overpriced and you lost my business on that. I got greatly appreciated. For the estimate on one ball bearing and rear break pads, it was greatly overpriced and you lost my business on that. I got the entire thing done for $600 cheaper at a local car repair shop. More
Well prepared, had a loaner already to go, in and out quickly and detailed and professional team! They have exceeded my expectations in a dealership! quickly and detailed and professional team! They have exceeded my expectations in a dealership! More
Helpful and courteous Browns is a place I look forward to doing business with, as I am always treated courteously. Everything that is done is carefully explained, and se Browns is a place I look forward to doing business with, as I am always treated courteously. Everything that is done is carefully explained, and service that is needed in the future is also explained so as to avoid surprises. More
Per Forrest Brown, i think service department are rude and have no sense of keeping things private. If you wanted a down deposit for an oil change or service then it should have been said prior to drop and have no sense of keeping things private. If you wanted a down deposit for an oil change or service then it should have been said prior to drop off! But the service department hides behind Forrest brown! I will never ever buy a vehicle from this place More
I've dealt with Browns Sales & Leasing since moving to Elkader in 1997, buying vehicles and having service work done. Recently I had a number of issues with my 1999 Ford 3/4 ton Super Duty pick-up. Melisa Elkader in 1997, buying vehicles and having service work done. Recently I had a number of issues with my 1999 Ford 3/4 ton Super Duty pick-up. Melisa Hyde did a professional job of obtaining a reasonable estimate for repairs based on my list of problems. The technician did a lot of work especially with the manifolds with a number of bolts broken off and embedded in the on the 10 cylinder engine on both sides. I look forward to better fuel economy and overall mechanically the truck is running much better and should improve the mileage John Nikolai More
Outstanding service and personal Fixed my vehicle fast and on time, gave me a loaner.great to deal with. Tech explained what they were going to do to fix it. Fixed my vehicle fast and on time, gave me a loaner.great to deal with. Tech explained what they were going to do to fix it. More
Awesome service Issues with door not fully resolved after initial visit. Received call from Service Manager Chris Henry to follow up on issue. He made arrangements Issues with door not fully resolved after initial visit. Received call from Service Manager Chris Henry to follow up on issue. He made arrangements to have the vehicle looked at by a GM rep, received approval to elevate the status and the car got fixed immediately. Chris is a great asset to Browns. More
Oil change Everyone was very courteous. Our car was taken to be worked on right away & we were kept up to date on how it was coming along. We always recommend Everyone was very courteous. Our car was taken to be worked on right away & we were kept up to date on how it was coming along. We always recommend Brown's to family & friends. More
Bill Althoff is the reason we send anything there Would be nice when you order an oil change to not get a call wanting to add hundreds of dollars worth of other things needed to replace. We have boug Would be nice when you order an oil change to not get a call wanting to add hundreds of dollars worth of other things needed to replace. We have bought 2 new vehicles there in the past 10 years but are required to leave a check when any service is done. You ran our credit to see if we could do $40,000, we should be trusted for $50 More