Brown's Honda City

Poor service and people are tricky I went down there to trade my 2012 civic si, people are a little tricky and not transparent with the numbers. poor customer service. They want you t I went down there to trade my 2012 civic si, people are a little tricky and not transparent with the numbers. poor customer service. They want you to keep on waiting inside the showroom. More

I'm very critical and usually rate very low, but his place goes above and beyond both in their car service and customer service to ensure you are happy and satisfied. place goes above and beyond both in their car service and customer service to ensure you are happy and satisfied. More

Was invited to a car care clinic by Jennifer it was very informative! I learned alot about a car. The Staff there did a wonderful job!!! They are always very helpful & friendly! informative! I learned alot about a car. The Staff there did a wonderful job!!! They are always very helpful & friendly! More

My first contact was with PJ he was well informed, with all the information regarding the Honda CRV, very pleasant. I will look for him again in future purchases. Rob the sales manager was great also helpe all the information regarding the Honda CRV, very pleasant. I will look for him again in future purchases. Rob the sales manager was great also helped me with some questions and gave me honest answers. Nancy was a pleasure to deal with in finance. Jennifer in service was friendly and very helpful it was nice to deal with another women she took care of all my needs with a smile. All in all this was the most pleasant experience I have ever had in purchasing a new automobile, no one played games me. I felt they were all wonderful and would recommend them to anyone who visits Browns Honda in Glen Burnie, Md More

I found this person to but VERY untrustful. In business I find it paramount to be able to believe in who you deal with, but after my experience the General Sales Manager, my recommendation would be travel t find it paramount to be able to believe in who you deal with, but after my experience the General Sales Manager, my recommendation would be travel to any other Honda dealer. A person with business practices like his should be prosecuted by the Law, but misleading and lying Is not punishable that way, so I suggest until Brown`s gets a Manager worthy of our business they should be boycotted, please let any and all you know if Mr Smelser is still there, go to Annapolis, Bowie,Laurel or any other Honda Dealer it will be in your very best interest. I felt like they ROBBED me!! Don`t let it happen to you!!! More

Visiting Glen Burnie from San Antonio, my wife's 2009 Civic needed an oil change plus mileage service. I scheduled an appointment and was contacted after the service department found several serious pro Civic needed an oil change plus mileage service. I scheduled an appointment and was contacted after the service department found several serious problems that certainly would have impacted my return trip. The service advisor - Jennifer Yadvish contacted me and described in detail what was wrong and what needed to be done to correct the problems - the list was lengthy. I gave the go ahead to repair the problems and asked if they could be completed by the end of the work day due to some previously scheduled commitments for the following day, she said she would try her best - you can ask for nothing more than that. I didn't think the job would be completed in one day but was pleasantly surprised when I called to request a status update. Jennifer and the service technician Aaron really came through. My experience and interaction with Brown's Honda Service department was great- especially with Jennifer Yadvish , a complete professional service provider. See her for your next service or problem if you want a rewarding experience. More

First buying a Honda is the best choice. Second Jennifer Yadvish is the best service advisor. She goes above and beyond helping her customers. Recently Browns Honda held a Women's Care Car Night. It was Yadvish is the best service advisor. She goes above and beyond helping her customers. Recently Browns Honda held a Women's Care Car Night. It was some of the best time spent. I was impressed with the presentation given by the shop technician JT. I then returned for service during the week to get my wiper blades replaced and ended up getting my filters replaced. It was too cool because they showed us this during the presentation and then showed me mine the day I was in for service. They gave out a goodie bag that also had helpful information in it. When I need a replacement battery I now know that I will be going to Honda to purchase it. I LOVE MY HONDA CRV! I just recently sold my 1991 Honda Prelude so my daughter would have a place to park in our driveway. It was an awesome car as well. More

After seeing these reviews I cant believe my eyes. I surprisingly had an amazing visit to Browns Honda when I took my 08 Accord in for an oil change and brakes. A guy named Tony assisted me and was very surprisingly had an amazing visit to Browns Honda when I took my 08 Accord in for an oil change and brakes. A guy named Tony assisted me and was very helpful and made me feel comfortable. The service was great and I was done before I knew it. I plan to return and so does my husband to purchace another vehicle. Not much to complain about great job Browns guys!! More

I have bought all three of my cars from Browns Honda and return there each time to get my cars serviced. Eric Siemer, Service Advisor, and Brian Hagerty, Service Director, are very knowledgeable and trustwo return there each time to get my cars serviced. Eric Siemer, Service Advisor, and Brian Hagerty, Service Director, are very knowledgeable and trustworthy servicemen! They keep in close contact while my car is being serviced, they are thorough in their explanations and they work hard to get me the best deal possible. They are also honest and take great pride in their work. I would never take my business any place else because of this. Thank you gentlemen for everything you do to take care of all of your customers!! Clare G. Glen Burnie, MD More

Our review will not be long nor concise. No need. After visiting 5 Honda Dealerships, over three days of searching, and having received at least six other quotes, we finally decided on the way home from th visiting 5 Honda Dealerships, over three days of searching, and having received at least six other quotes, we finally decided on the way home from the Annapolis Dealer to give Brown's a try. Once there, we met Cedric McCoy and we were very glad we did. Cedric worked with us to find the exact CRV EXL we were looking for, one without a lot of frills and for a good price. Sedric found us the car within 24 hours, and priced it at almost $1,000.00 under the cheapest competitor's offer. Cedric treats customers with professionalism. This is why we bought a car over fifty miles from our residence. If you need a Honda, see Cedric McCoy. You won't be dissapointed. Gordon and LIsa Norwood Prince Frederick, Maryland More