Brown's Honda City

Nicole Harris the BEST Brown's Honda can have ! Yesterday, I was referred to Nicole Harris and all my experiences have been the best. She handled all my requests in a professional manner. She goes Yesterday, I was referred to Nicole Harris and all my experiences have been the best. She handled all my requests in a professional manner. She goes beyond to make sure the service work is done well and in timely fashion. Nicole is the BEST adviser I ever had at Brown's Honda Service! Negussie More

After several months they still did not get my recall part Bought my car from browns. It was recalled. I received letter last summer saying there was a recall and it was unsafe to drive in the front passeng Bought my car from browns. It was recalled. I received letter last summer saying there was a recall and it was unsafe to drive in the front passenger seat. They said they will send me a letter when the part comes in. Still no sign of the part. I also gave them a bad review on Google for poor service with an electric problem. They had to fix the same problem twice ... More

Excellent customer service and great experience I recently purchased a 2015 Honda Pilot at this dealership and could not have been happier with my experience. The employee who assisted me with my p I recently purchased a 2015 Honda Pilot at this dealership and could not have been happier with my experience. The employee who assisted me with my purchase, Rob Haskell, was fantastic throughout the entire process. He was very knowledgeable about the vehicle and answered all the questions that I asked him. A couple days after purchasing the vehicle, I called back and needed further assistance and Rob helped me immediately, no questions asked. The level of professionalism he displayed was appreciated. This was my first solo vehicle purchase and Rob made it a much easier experience than I had anticipated. I would definitely recommend this dealership to anyone looking to purchase a Honda! More

Excellent service We have received excellent service since purchasing our 2003 Odyssey and 2013 CR-V. Dave Metzler has been outstanding as our service advisor. The w We have received excellent service since purchasing our 2003 Odyssey and 2013 CR-V. Dave Metzler has been outstanding as our service advisor. The work has always been finished in a timely fashion while I wait. More

Great Service What makes the experience the best at Brown's Honda City is having Jennifer Yadvish as my service associate. Ever since I was referred to her all my What makes the experience the best at Brown's Honda City is having Jennifer Yadvish as my service associate. Ever since I was referred to her all my experiences have been the best. She goes beyond to make sure things turn out well with what is in her control. JENNIFER YADVISH is what makes "Honda Service the BEST! More

Awesome Service Great customer service fast in and out repairs always. Exceed my expectations outstanding friendly staff includind the shuttle bus driver and always s Great customer service fast in and out repairs always. Exceed my expectations outstanding friendly staff includind the shuttle bus driver and always smiling cashier..Simply the best More

Terrific and Timely Service It was easy to make an appointment online; both the mechanic and cashier at the site were friendly and polite; the service was timely and well done. It was easy to make an appointment online; both the mechanic and cashier at the site were friendly and polite; the service was timely and well done. More

Awesome people Ken King was awesome! He was in a car accident and still came in to help me pick out the car I wanted. He was able to get me everything I requested on Ken King was awesome! He was in a car accident and still came in to help me pick out the car I wanted. He was able to get me everything I requested on my new car and even left me a surprise note in my gas tank when I left the lot! More

Excellent Customer Service Karim Bouarfa made my car buying experience so much easier! Although I had multiple dealers contact me, his professional customer service and honesty Karim Bouarfa made my car buying experience so much easier! Although I had multiple dealers contact me, his professional customer service and honesty is why I chose Brown's City Honda in Glen Burnie, MD. He made sure that I got the car that I wanted for the price that I was quoted online! I am very happy with my purchase. 2016 Honda Accord EX-L. Also Ritu Whittaker (Sales Manager) is the best! She was very prompt and stayed on top of things in the final hour! The other Sales managers Mike Walter and Rob were great too. More

70K Mile Service and new brakes! Very knowledgeable and professional staff. Keep me abreast of status while I was out of town. Exceeded expectations on time frame and even applied co Very knowledgeable and professional staff. Keep me abreast of status while I was out of town. Exceeded expectations on time frame and even applied coupons to make my final price lower. More