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Brown's Honda City

Glen Burnie, MD

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119 Reviews

7160 Ritchie Highway

Glen Burnie, MD

21061

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Showing 119 reviews

July 15, 2018

Love Brown's Honda I bought my Civic at this dealership and was treated in a friendly manner. I wasn't ignored like at other dealerships. I always have my car serviced a More

by Pitlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Greenway, Dave Metzler
Jul 16, 2018 -

Brown's Honda City responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Eubank - General Manager - tim.eubank@brownscar.com

May 22, 2018

Absolute Professional I Never write these things but Very few times have I been to a car dealership and left feeling like I was blessed. Both current times were experiences More

by D-Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walters, Ben Orlando
May 24, 2018 -

Brown's Honda City responded

Thank you for recognizing your experience at Brown's Honda City, D-Matt. I am glad that Ben and Mike were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

March 08, 2018

Morgan Wales great experience!! Purchase my first car 1962 Chevy 2 SS. 56 years ago many cars and sales person's since. Have to say Morgan was the best very professional, honest,no p More

by Mickcat
Recommend Dealer
Yes
Employees Worked With
Morgan Wales
Mar 12, 2018 -

Brown's Honda City responded

Thank you for your wonderful feedback! Morgan is a great asset and we're thankful to have her on our team. Once again, we appreciate your business and hope you'll keep in touch for your future auto needs. Kind regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

March 07, 2018

Best car buying experience ever We did an internet search to find what we wanted and then called several dealerships. We ended up landing at Browns Honda Glen Burnie after making a More

by jharr27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritu, Matt Harrison
Mar 12, 2018 -

Brown's Honda City responded

Thank you for your review and for choosing our dealership. At Brown's Honda City, we take guest feedback seriously and are proud to see that you drove away satisfied with your purchase experience. I will share your compliments with Matt and the whole team. Please feel free to reach out if you ever need anything else! Best regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

January 05, 2018

Recall replacement part for my 2014 Honda Accord I made an appointment and due to inclement weather, requested an earlier appointment. Was accomodated and the service was very professional. I was ta More

by Erskine W Gibson Jr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Greenway
Jan 08, 2018 -

Brown's Honda City responded

Thank you for the positive review, Erskine. We appreciate you taking the time to write about your experience. I’m delighted to hear that Drew was able to ensure you were taken care of and accommodate your vehicle. Take care! Kind regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

November 21, 2017

Excellent service and staff I love dealing with Brown's Honda in Glen Burnie. The staff is amazing and always takes time to explain everything!! I appreciate all the service peop More

by SGnew2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone within the service department, Kenny Taiwo
Nov 27, 2017 -

Brown's Honda City responded

Sally, We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

September 26, 2017

Wonderful Service We have had a wonderful relationship with Brown's, starting with John Warner and continuing with Dave Metzler. We value their honesty and concern for More

by KathyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Metzler
Sep 27, 2017 -

Brown's Honda City responded

Thank you for your feedback as well as your loyalty, Kathy. We appreciate building long term customer relationships and we truly value your business. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact John, Dave, or myself. Regards, Tim Eubank - General Manager - tim.eubank@brownscar.com

July 12, 2017

Great Honda Dealer My good opinion of Brown's started with a great Purchasing experience 2 years ago, a process I usually dread. For my latest service, I got an appt fo More

by BMuhl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Greenway
Jul 17, 2017 -

Brown's Honda City responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com

April 30, 2017

Refreshing review from service writer When the service writer called with the results of the 99pt inspection, he didn't TELL me what the vehicle needed, but recommended services. It was re More

by adurham03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerdes
April 07, 2017

Brown's Honda is the Best!!! I love the staff at Brown's and Jen is my favorite because she is professional and flexible with time and expenses when i come in or need something fi More

by Judeline Altema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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