Brown's Alfa Romeo
Patchogue, NY
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Went to Browns yesterday only to find out that my power train warranty was voided because of a missed 5 year inspection. Meanwhile I was there a year ago to have work done and told the service manager that train warranty was voided because of a missed 5 year inspection. Meanwhile I was there a year ago to have work done and told the service manager that wrote up the paperwork to please do it while the vehicle is here and he assured me that it was done!! No they are stating it was never done and they are trying to blame this all on me. The bottom line is they don't want the warranty work because they don't make any money on any repairs because the warranty company only pays a pre determined price so they conveniently let my warranty expire. Stay away from them and don't buy any warranty More
Staff were very knowledgeable about the process and they were very helpful with my vehicle. Communication was great and I was kept informed of all phases of my service. were very helpful with my vehicle. Communication was great and I was kept informed of all phases of my service. More
The staff is always pleasant and attentive. Service time is usually reasonable. I would recommend buying a car and receiving services from Brown's Service time is usually reasonable. I would recommend buying a car and receiving services from Brown's More
Service Department personnel at Brown’s are very helpful. I was in for a recall on my Tonale. Service completed in the time promised. Thank you! I was in for a recall on my Tonale. Service completed in the time promised. Thank you! More
Brought in my Alfa for a recall issue. Brianna in the service dept secured me a loaner for the day and provided updates as the day progressed. She even got my car detailed when I picked it Brianna in the service dept secured me a loaner for the day and provided updates as the day progressed. She even got my car detailed when I picked it up the same day. More