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Brown Honda of San Angelo

San Angelo, TX

4.2
143 Reviews

5130 West Houston Harte Expressway

San Angelo, TX

76901

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Showing 143 reviews

February 03, 2016

very very friendly workers! they care about helping you! i highly recommend them! they are so helpful and super friendly and they will help you in the best way possible! they care about making you happy and More

by katelynn evans
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Cardona
September 26, 2015

Bad Sale I traded in my truck for a Honda accord. I love the car, it has great gas mileage and is just a nice car. Well I was under the impression that it was More

by winters01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conner wilson
August 09, 2015

Wonderful service! I am so happy with my car, in all it was a wonderful experience. Connor gave me the most perfect car ever, it's was fast and easy. More

by Happygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wilson
February 19, 2015

horible after sale got a 2012 Honda crv got home and heater on driver side stoped working been trying to get a hold of someone for week now to set up time to bring it ba More

by byoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jonathan ubando
February 18, 2015

Promise Not Kept Promised USB cable for our CRV and have been put off since November. No one will return my calls. Why? Keep your promises! Love the car, hate this More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eli Ramirez, Justin McQueen
November 25, 2014

kick xxx connor I was told," talk to Connor he was my man" and he sure didn't dissapoint. Not only was he polite helpful, and knowlegeable he but the finance rep both More

by jared strube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
connor
September 11, 2014

Worst car deal of my life! I recently bought a Honda Civic from this dealership and I was lied to repeatedly. I was asked to sign a blank contract.i overpaid $3000 on the car an More

by glendaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Connor Wilson, Sergio Cardenas, Clint Rah, GM- Paul Hatcher
Sep 15, 2014 -

Brown Honda of San Angelo responded

Mrs. Stinson, as you know Honda of San Angelo has apologized to you and your husband numerous times throughout this process, we felt it is imperative that we set the record straight considering you omitted numerous truths in your review. We talked September 8th and I listened to you and told you I would investigate your concerns. I spoke with all parties involved and found that our technician did not tighten your drain plug but that there was absolutely no damage done to the car. We told you and your husband there was no damage and the car was in good working order but if any problem ever arose going forward with the vehicle we would stand behind the car and fix it at no charge to you. You told two separate Honda of San Angelo employees that even though the car was in good working order you did not feel comfortable driving it. We then offered to trade your car for a newer car but at no time did we ever say that we would trade even. For the record, not one document that was signed by your husband was blank at the time he signed them and our finance manager went over every single document and all amounts listed on those documents at the time the contract was signed by Mr. Stinson. I called you that very same afternoon, with the salesperson, the finance manager and the general sales manager present in my office so I could explain my findings to you as you requested. I apologized for the miscommunication and asked if would like to come down and review all of the documents with me. The next morning I instructed our team to take your car back to you, we called the lender and unwound the contract, stopped all of the title and registration from going to the courthouse and rescinded the entire deal. In truth, Honda of San Angelo did nothing wrong and was transparent throughout the entire transaction. We called you and communicated with you on numerous occasions and you have not been out any monies whatsoever because of this situation.

August 08, 2014

GENERAL MGR/SERVICE DEPT MGR-MECHANICS I purchased two new vehicles in Nov. 2013. I added the life time oil changes service to both cars. On one vehicle the plug was stripped causing oi More

by Margarita114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PAUL HATCHER
July 16, 2014

Great deal I needed a truck and didn't have good credit but conner and the sales manager did a great job getting me the truck I wanted with a monthly payment I l More

by tone79tone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
conner
July 14, 2014

Connor Wilson Thanks to Conner Wilson I got the truck i have always wanted! Thank you and I appreciate your business. I highly recommend this dealership! Tks More

by Tony Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wilson
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