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Brown Honda

Toledo, OH

4.9
361 Reviews

6155 W Central Ave

Toledo, OH

43615

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Showing 361 reviews

May 29, 2022

Brown Honda service is the best in business . I have got my car service thru Sylvain Lapare. He is an exceptional service manager . He is very understanding and get the service issues taken care More

by premsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvain
May 31, 2022 -

Brown Honda responded

Thank you for such a glowing review! We appreciate all of the kind words, and are happy to hear about your loyalty both to Brown Honda and to Sylvain. We hope to see you here again for many more years to come!

May 29, 2022

Had the oil changed in my 2018 Honda Accord. ..stopped by on a spur of the moment, as I was in the area, and Sylvain got me in and taken care of in short order. Thanks for the excellent service!! More

by halh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvain
May 31, 2022 -

Brown Honda responded

Thank you for the five-star review! We are happy to hear that Sylvain could help you with your oil change, and we hope to see you for any of your future auto needs. -Brown Honda

May 25, 2022

I did not yet have a Honda dealer, but my used Honda would not start. I had it towed to Brown at night. They worked on it the next day and got me back on the road. Turns out the immobilizer feature of m More

by samie
Recommend Dealer
Yes
Employees Worked With
Service Department
May 26, 2022 -

Brown Honda responded

Thank you for sharing your experience! We're so glad we had the opportunity to assist you and hope you'll be visiting us again in the future. Take care! - The Brown Honda Team

May 23, 2022

Brown Honda’s service department is excellent but I would not recommend buying a car from them. They have a vehicle I was interested in marked up 5,000 so I went to Jim white and got the same vehicle ordered More

by HondaGuy1995
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jun 01, 2022 -

Brown Honda responded

We're sorry to see your negative feedback. The Civic Si is the only vehicle we are charging over MSRP. It is a very sought-after vehicle and we hardly get any in stock, especially in the current market today. We are happy you found a vehicle elsewhere. If you would like to discuss the situation further, you can reach out to our New Car Sales Manager, Karen Burtscher - (419) 841-2222 ext. 2013. Thank you.

May 19, 2022

Everyone was extremely helpful and friendly. Would recommend Brown Honda to anyone looking for an auto. Our salesman - John Cheung- was outstanding!!! More

by Bev.trost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheung
May 19, 2022 -

Brown Honda responded

Thank you for sharing your experience working with John at Brown Honda! We're so happy that he provided you with an excellent appointment!

May 19, 2022

Got the service I came in for and they were very helpful in pointing out potential issues. More

by aaronbuck
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
May 20, 2022 -

Brown Honda responded

Thank you for sharing your experience! We appreciate you visiting us here at Brown Honda and hope to see you again next time!

May 17, 2022

Delt with John up front! Great service! Love my Honda! Be back when I need service again! More

by NachtmanJ of
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Sherwi
May 18, 2022 -

Brown Honda responded

We're happy John helped make your experience of servicing your Honda so great and earned your business! We look forward to seeing you at your next appointment! Thank you! - Brown Honda

May 12, 2022

Great people to work with, Tim Hernandez not only got me in into a beautiful CR-V but also worked with me on the price along with an extended warranty! 5 stars all the way! More

by Bonby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheung, Tim Hernandez
May 13, 2022 -

Brown Honda responded

Thank you for sharing your experience! We're so glad Tim had the opportunity to assist you with your new CR-V and we'll be sure to pass along this wonderful feedback to him. Thanks for choosing Brown Honda. We hope we have the privilege of working with you again in the future!

May 10, 2022

Keith was very helpful when I was looking for a new CRV. Kept me informed when it would be in, More

by Ebermom1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Brewster
May 10, 2022 -

Brown Honda responded

Thank you for sharing your review, Keith! We're so happy that he worked with you to find a new Honda CRV! -Brown Honda

May 09, 2022

My service was fast 30 minutes professional and very helpful..Liked service and will keep u8p with it. More

by jpcubberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cheung
May 10, 2022 -

Brown Honda responded

Thank you for choosing our team at Brown Honda! We're so happy that we provided you with an efficient appointment!

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