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Brown Honda

Toledo, OH

4.9
361 Reviews

6155 W Central Ave

Toledo, OH

43615

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Showing 361 reviews

August 23, 2022

I really appreciate how friendly and thorough Patrick was. He explained everything that needed to be done. Good job. More

by heyutzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Aug 23, 2022 -

Brown Honda responded

Thanks for the five stars! We're glad that Patrick could assist you, and we hope to see you back! -Brown Honda

August 21, 2022

Samuel, my device advisor, was polite and had my car serviced, washed, and out the door as promised in a short period of time. He actually walked out to the car with me and opened the door. That’s never More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Sujaritchan sold me the car, and Samuel is my Service Advisor., Arthur Sujaritchan
Aug 23, 2022 -

Brown Honda responded

Thank you for sharing your experience, Sandy! We're happy to hear Samuel took great care of you during your visit and we look forward to seeing you next time here at Brown Honda!

August 12, 2022

Great service. Made buying easy.Excellent salesman. Service department is very knowledgeable and helpful with warranty questions More

by Lrhutch2002
Recommend Dealer
Yes
Employees Worked With
Derrick Fawley
Aug 12, 2022 -

Brown Honda responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Brown Honda

August 12, 2022

The service was very efficient and helpful. Wendy was totally on top of things and we are very pleased at the way things have turned out. More

by a.faber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Aug 12, 2022 -

Brown Honda responded

Thanks for the five stars! We're honored to hear that Wendy could assist you during your visit with us. We hope to see you back! -Brown Honda

August 07, 2022

Had my CRV serviced at Brown Express Service. Patrick checked me in and spent time explaining exactly what was going to be serviced and inspected he quoted an approximate time I would have to wai More

by dragon278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in express service
Aug 09, 2022 -

Brown Honda responded

Thank you for sharing your experience! We appreciate you trusting the Brown Honda team with your CR-V and are happy to hear that Patrick took great care of you during your visit. Please don't hesitate to reach out if we can be of service again in the future!

August 03, 2022

I had my oil changed and the inspection today. Sam & Tristan we’re both very helpful. More

by judyfox777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam & Tristan from express service
Aug 03, 2022 -

Brown Honda responded

Thanks for the five stars, Judy! We're happy to hear that both Sam and Tristan could assist you. We hope to see you back here for all of your future auto needs! -Brown Honda

July 30, 2022

Our Honda Odyssey is 19 years old and rarely driven as we keep it as extra. Took it in for an oil change, recall and to check the tire. It was fine promptly, but the 36 dollar charge for the valve stem was More

by s.pfleck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Burtscher
Aug 09, 2022 -

Brown Honda responded

Thanks for taking the time to leave us with this feedback. We apologize for your vehicle not being washed and the oil change sticker not being there the first time but are glad to hear that you were assisted promptly. Please let us know if we can do anything more to ensure your ultimate satisfaction, as we hope to see you back here at Brown Honda for all of your future auto needs! Marc Adkins - Service Manager - 419-841-2222 ext. 2050

July 30, 2022

Brown Honda Toledo, Ohio, parts manager, Mark Adkins is very rude, incompetent and a lousy customer service employee! He treated a customer very disrespectful and rude! He is not suited for the position More

by Connie
Recommend Dealer
No
Employees Worked With
Parts department employees are very efficient, polite, courteous, willing to help but their boss Mark Adkins should resign his devoid of any customer service skills.
Aug 11, 2022 -

Brown Honda responded

Hi Connie, as a loyal customer, we apologize to see your negative comments. We would like the opportunity to discuss this with you further in hopes of improving our service. Thanks, Drew Hamilton - General Manager - 419-841-2222.

July 30, 2022

Great customer service! Won’t buy from any other dealer in Ohio. I moved to Columbus 5 years ago and still buy from Brown Honda. Arthur is professional, patient, and works w More

by Msujaritchan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Sujaritchan, Karen Burtscher
Aug 01, 2022 -

Brown Honda responded

Thank you for taking the time to share your review! We're so happy that you can trust Arthur and the rest of our team at Brown Honda! We look forward to seeing you next time!

July 28, 2022

Representative at Honda Express was very helpful and kind. Thanks for the Great oil change and other service that was done for my Honda CRV. More

by Otter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Whalen
Jul 28, 2022 -

Brown Honda responded

Thanks for the five stars! We're glad to hear that your visit here at Brown Honda was such a positive one. We hope to see you back for all of your future automotive needs!

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