Brown Honda
Toledo, OH
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Samuel, my device advisor, was polite and had my car serviced, washed, and out the door as promised in a short period of time. He actually walked out to the car with me and opened the door. That’s never serviced, washed, and out the door as promised in a short period of time. He actually walked out to the car with me and opened the door. That’s never been done before. More
Great service. Made buying easy.Excellent salesman. Service department is very knowledgeable and helpful with warranty questions Made buying easy.Excellent salesman. Service department is very knowledgeable and helpful with warranty questions More
Had my CRV serviced at Brown Express Service. Patrick checked me in and spent time explaining exactly what was going to be serviced and inspected he quoted an approximate time I would have to wai Patrick checked me in and spent time explaining exactly what was going to be serviced and inspected he quoted an approximate time I would have to wait and it was finished earlier. Thanks Patrick 👍👍 More
Our Honda Odyssey is 19 years old and rarely driven as we keep it as extra. Took it in for an oil change, recall and to check the tire. It was fine promptly, but the 36 dollar charge for the valve stem was keep it as extra. Took it in for an oil change, recall and to check the tire. It was fine promptly, but the 36 dollar charge for the valve stem was excessive. Also, it was not washed, which I thought was always fond when you have a service call. The gentleman that assisted me, as there was no one in the center when I arrived, was helpful, kind and got me out promptly. He provided great service, possibly the manager. Also, the oil change mileage sticker was not on my windshield, so I had to go in a second time and get it. B More
Brown Honda Toledo, Ohio, parts manager, Mark Adkins is very rude, incompetent and a lousy customer service employee! He treated a customer very disrespectful and rude! He is not suited for the position very rude, incompetent and a lousy customer service employee! He treated a customer very disrespectful and rude! He is not suited for the position he is holding! at Brown Honda, who is a great company and we are loyal customer! For many, many years! C Chinea More
Great customer service! Won’t buy from any other dealer in Ohio. I moved to Columbus 5 years ago and still buy from Brown Honda. Arthur is professional, patient, and works w Won’t buy from any other dealer in Ohio. I moved to Columbus 5 years ago and still buy from Brown Honda. Arthur is professional, patient, and works with the customer to get them into their vehicle of choice. More