Brown Honda

2 car day Jay did a great job working with us to make a deal we could afford. He was very patient with us. We love our new cars! Jay did a great job working with us to make a deal we could afford. He was very patient with us. We love our new cars! More

Drew was awesome! Drew was very helpful, kept the experience light and easy, even handled turning in my lease to another dealer. I would recommend Drew to EVERYONE! Drew was very helpful, kept the experience light and easy, even handled turning in my lease to another dealer. I would recommend Drew to EVERYONE! More

Best buying experience ever! Needed to replace our Town and Country lease and decided to check out the Odysseus. After driving it and dealing with Mark, there is no way we will go Needed to replace our Town and Country lease and decided to check out the Odysseus. After driving it and dealing with Mark, there is no way we will go anywhere else. Recommend Mark Fitzpatrick and Brown Honda highly if you want a no high pressure experience. More

Great experience with Gabe We had a very smooth car-buying experience at brown Honda. Gabe was helpful but not pushy, and gave us a great price. We are very happy with our new We had a very smooth car-buying experience at brown Honda. Gabe was helpful but not pushy, and gave us a great price. We are very happy with our new CRV! More

Enjoyed working with Gabe. Gabe had everything taken care of before I arrived. I was in and out with my new car in just over an hour. Very pleased!! Gabe had everything taken care of before I arrived. I was in and out with my new car in just over an hour. Very pleased!! More

Very poor customer service - Low balled trade in After talking through email trying to get a quote on a new Honda Civic EX-L I decided to go test drive one. When I arrived Iain was finishing up with After talking through email trying to get a quote on a new Honda Civic EX-L I decided to go test drive one. When I arrived Iain was finishing up with another client which wasn't much of a big deal. After ten or so minutes we were able to test drive a vehicle. After returning I was instructed over to his desk to fill out a credit application. On his way back from getting this report he stopped and started talking to another client. This went on for twenty minutes or so until he finally stopped over and said "sorry I need to walk this client out." I proceeded to wait another twenty to thirty minutes waiting on his return. If you have any other options CHOOSE a different dealership! I could've gotten better service from a Taco Bell employee trying to sell me a car. I will never return to this dealership. Terrible. Service. More

Best Experience Great experience at brown honda. Mark Stevens made it so easy by helping me purchase a car at a fair price and he got me through the process quickly. Great experience at brown honda. Mark Stevens made it so easy by helping me purchase a car at a fair price and he got me through the process quickly. Mark was very friendly, reliable and professional. More

Professional, knowledgeable, family oriented I just purchased my 6th Honda recently. I have shopped different dealerships throughout the years. Since doing business at Brown (for the last 3 vehic I just purchased my 6th Honda recently. I have shopped different dealerships throughout the years. Since doing business at Brown (for the last 3 vehicles) they have earned my business forever! My salesman Iain Frost is the most knowledgeable, professional, helpful,caring individual I have ever purchased a car from. He is a great asset to Brown Honda! Thank you! More

Negligent on safety Brown Honda, Toledo delivered a CRV with highly inflated tires (more than 45 psi) that could have landed me in an accident on a highway. Fortunately, Brown Honda, Toledo delivered a CRV with highly inflated tires (more than 45 psi) that could have landed me in an accident on a highway. Fortunately, the tire pressure monitor warned me to pull off the road and check the tire pressure. Another Honda dealer conformed the tire pressure was over-inflated. How could a dealer overlook this safety aspect of a car? I contacted Brown Honda General Manager but he does not even acknowledge my email. Does Honda have a procedure in place to ensure customer safety on the road? I was fortunate not to get into any accident. Had there been one, I am sure all the concerned would have turned the tables on me. I have been owning CRV for more than fifteen years but I am starting to lose confidence in Honda safety. More