Brown Honda
Toledo, OH
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Happy New Car Owner I didn't expect to purchase a car when I stopped in Saturday, but the staff was friendly and helpful and I was able to find the car I wanted at a pric I didn't expect to purchase a car when I stopped in Saturday, but the staff was friendly and helpful and I was able to find the car I wanted at a price we agreed on, so I left a happy, new car owner. More
Friendly servce Service department always friendly and gets the job done in a timely manner. They inform you of other service that may need attention in the future. Service department always friendly and gets the job done in a timely manner. They inform you of other service that may need attention in the future. More
Gabe is awesome! I had the best and easiest experience buying my first brand new Honda thanks to Gabe at Brown Honda! I live out of state and he made the process so ea I had the best and easiest experience buying my first brand new Honda thanks to Gabe at Brown Honda! I live out of state and he made the process so easy and enjoyable! I am in love with my new car! Thank you Gabe for everything!! More
FIrst new vehicle in 10 years. Adam was great. I was browsing, trying to narrow down my options when he approached me, and I'm so glad he did. It was my first time buying a new car Adam was great. I was browsing, trying to narrow down my options when he approached me, and I'm so glad he did. It was my first time buying a new car since 2006, and I had no clue what I was doing. He answered all hundred questions, showed me all of my options, gave me time to think when I needed and NEVER made me feel pressured into making a choice. Once I made a choice everything was smooth sailing, and I had papers signed in less than an hour. He even contacted me the day after my purchase to make sure I was enjoying my car and didn't have any additional questions! I know once it's time to purchase a new one again, I'll be back at Brown Honda. More
Great experience! Easy to work with. Ordered my car and it took about a month for delivery. Iain worked with me and kept me up to date the current status of my car. Any Easy to work with. Ordered my car and it took about a month for delivery. Iain worked with me and kept me up to date the current status of my car. Any questions or concerns were quickly answered and resolved. My car was sold to me at MSRP, unlike another Toledo area dealer that wanted 10k to 20k over sticker price. I was the very first person to drive my car after it was backed off the delivery truck. No one got to touch the car, including the dealer employees. I personally drove the car to the gas station, with Iain, to have it filled up before it was even prep'ed, with the plastic still on. The miles were very low on the car, no one else test drove it. The finance guy, Eric, was great too, paperwork was very quick and explained everything well. Eric spent the time and explained the polysteel paint protection and extended warranty plans. Never once did they try to pressure me buying a plan that I didn't want or need. I would recommend this dealer for anyone looking for a new Honda. Our family has bought 4 vehicles from this dealer and always got a good deal usually under MSRP. More
Great experience Dealing with Mark Fitzpatrick was a pleasure. He met my price and never made me feel pressured on any decisions. He's a wonderful communicator and res Dealing with Mark Fitzpatrick was a pleasure. He met my price and never made me feel pressured on any decisions. He's a wonderful communicator and responds quickly . I am very happy with my purchase and experience I had. More
My New Ride This is the third Honda that I have purchased at Brown Honda. Drew did a wonderful job of finding the car that I wanted in record time. Everyone that This is the third Honda that I have purchased at Brown Honda. Drew did a wonderful job of finding the car that I wanted in record time. Everyone that came in contact with was professional, friendly and knowledgeable. More
2015 CRV Nav Update Troy, Sylvain, and the Brown Honda Service staff provided excellent, professional, courteous, and quick diagnosis and repair of our 2015 CRV Navigatio Troy, Sylvain, and the Brown Honda Service staff provided excellent, professional, courteous, and quick diagnosis and repair of our 2015 CRV Navigation system update, due to a faulty SD card. More
love my new CRV Always a pleasure working with Gabe. Honest and upfront. Gets the best deal for us and treats you as an indivudual customer, building trust amd someon Always a pleasure working with Gabe. Honest and upfront. Gets the best deal for us and treats you as an indivudual customer, building trust amd someone I'd come back to again for my next honda. More
Buying 1st brand new vehicle Had an excellent experience buying a 2017 CRV from Brown Honda. Working with Adam was a pleasure. He met our needs and we never felt the car buying Had an excellent experience buying a 2017 CRV from Brown Honda. Working with Adam was a pleasure. He met our needs and we never felt the car buying pressure. He was also very timely with emails and text messages while dealing with us. More