Brown Honda
Toledo, OH
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I just arrived in Toledo with out-of-state plates and non-functioning headlights. Sylvain could have seen an opportunity to gouge, but instead treated me very fairly and quickly. In reality, I am a life non-functioning headlights. Sylvain could have seen an opportunity to gouge, but instead treated me very fairly and quickly. In reality, I am a lifelong Honda buyer and am moving to Toledo, so am very likely to look to Brown Honda for sales as well as service. More
Friendly, accommodating, efficient, professional staff that made my wife’s purchase experience enjoyable. Vincent was very kind, listened to what my wife was looking for in a vehicle and went over options that made my wife’s purchase experience enjoyable. Vincent was very kind, listened to what my wife was looking for in a vehicle and went over options and brought up a HR-V to test drive going over features making sure she was comfortable before the test drive. When we returned they had evaluated and had an offer for our trade in which was low initially but they worked with us and got to where we were happy. Eric was a hoot in financing and while we got the paperwork taken care of Vincent got the HR-V all ready to go, warmed up and right beside our trade in so switching over our stuff was quick and easy. Looking forward to working with Brown Honda going forward. More
As an out of state buyer, I was so impressed with Brown Honda's communication. Iain was phenomenal, and he even sent someone to the airport to pick me up when I flew in to pick up my car. Also, the pricing Honda's communication. Iain was phenomenal, and he even sent someone to the airport to pick me up when I flew in to pick up my car. Also, the pricing was straightforward and transparent. I will be a repeat customer. More
John Cheung was fantastic, the process was smooth. The finance department was able to answer all my questions about my loan. Very great experience and extremely happy with my new car! The finance department was able to answer all my questions about my loan. Very great experience and extremely happy with my new car! More
Ahmad Cheaib "AC" did an excellent job helping us get our son a car on 12-31-22. We really appreciate all your time and you made this experience a good one to remember. son a car on 12-31-22. We really appreciate all your time and you made this experience a good one to remember. More
Johnny was responsive and timely. He helped me chisel my way to a rate that was appropriate for me, while still getting me leased to a great potential buy vehicle for me. He helped me chisel my way to a rate that was appropriate for me, while still getting me leased to a great potential buy vehicle for me. More
Quick Service department did a nice job. Prompt, clear-cut, and quality service. Tristan provided an understandable explanation of proposed services with documentation. No surprises. Prompt, clear-cut, and quality service. Tristan provided an understandable explanation of proposed services with documentation. No surprises. More