Brown Honda

Great Services Was in for oil / filter change also Transmission fluid / filter change. Was told it be about 2 hours and was done in less than 1 hour. I was very pl Was in for oil / filter change also Transmission fluid / filter change. Was told it be about 2 hours and was done in less than 1 hour. I was very pleased! More

Great outcome! I loved that you washed my car and added air to my tires as part of your service. The roof rack and rails look great! Didn't open up right at 7:00 bu I loved that you washed my car and added air to my tires as part of your service. The roof rack and rails look great! Didn't open up right at 7:00 but about 7:10. Only reason I didn't give 5 stars. More

Unacknowledged I usually have great service here, but today it was hard to even get acknowledged as a customer. I'm not sure what takes so long to say to a customer I usually have great service here, but today it was hard to even get acknowledged as a customer. I'm not sure what takes so long to say to a customer, "Hello, I will be with you in a few minutes.". I stood next to my car to watch other customers.walk in and get helped immediately. After 25 minutes, I walked up, And greeted with a "Just a minute okay?" It's disappointing, being back Brian. Arthur sold me the car a long time ago, he has always been great. , He has nothing to do with this experience, he sold us 5 cars over the years and we have always been happy. More

Maintenance and adjustments I've always been treated with respect and appreciate their honesty. Never have they tried pushing unnecessary services like the other Honda dealer tri I've always been treated with respect and appreciate their honesty. Never have they tried pushing unnecessary services like the other Honda dealer tried to do. They completed the services I requested and I'm eased with the results. More

Service/ oil change I took our CR-V to Brown for an oil change. I also had differential fluid service. Mike was very helpful and took care of me promptly. I took our CR-V to Brown for an oil change. I also had differential fluid service. Mike was very helpful and took care of me promptly. More

Great experience. I would absolutely recommend working with John Cheung. He was super helpful and never tried to oversell. It was the best car buying experience I have I would absolutely recommend working with John Cheung. He was super helpful and never tried to oversell. It was the best car buying experience I have ever had. More

Trustworthy, loyal & personal. I use the Express Service and have for as long as it has been open. I trust the guys who service my car and have learned so much from their explanati I use the Express Service and have for as long as it has been open. I trust the guys who service my car and have learned so much from their explanations. They go out of their way to make sure I am treated as a loyal customer. There is truly a personal touch to the service center at Brown. More

Scheduling a maintenance visit I was due for a kenghly maintenance service on my Honda. Pinched for time, I was going to do only part of it and pick up the remainder the filling wee I was due for a kenghly maintenance service on my Honda. Pinched for time, I was going to do only part of it and pick up the remainder the filling week. My service person was able to arrange to have it all done that afternoon and was able to provide a vehicle to me for the afternoon. A few hours later, everything on my car was complete, I got a call that my vehicle was ready. All the maintenance issues were explained and the total bill was paid and I felt a great peace of mind that my vehicle was ready for the trip the next day. More

express service Found service person was very informative and knowledgeable explained amount of draw on battery and my words "Why doesn't Honda makes this known in Found service person was very informative and knowledgeable explained amount of draw on battery and my words "Why doesn't Honda makes this known in their manual' for many of us who go back a few years when you could play radio for long time and no problem. I realize us older folks have to get up to the computer age.. More

Thank you for the tire repair on our 2015 CRV Touring SUV Thanks to Sylvain and the entire Brown Honda Service staff for their courteous, quick, and professional repair to our right rear 2015 CRV tire from a Thanks to Sylvain and the entire Brown Honda Service staff for their courteous, quick, and professional repair to our right rear 2015 CRV tire from a metal screw embedded in the tread. More