Brown Honda

Quick and efficient Was in for a 2nd recall on the battery case sensor. Also had them replace the fob batteries- one was very weak and set off the fob icon in the instrum Was in for a 2nd recall on the battery case sensor. Also had them replace the fob batteries- one was very weak and set off the fob icon in the instrument panel. Recall fix was quicker than I expected. The batteries were also quick but a lot more expensive than I expected. $16 + seems a bit too much for batteries I could buy for $3.50. Also wondering why it only lasted about 27 months. More

Quick, Friendly, Respectful, Honest It started with my first new car purchase in 2010. I met with Arthur and was very impressed with how down to earth and honest he was. Now with having It started with my first new car purchase in 2010. I met with Arthur and was very impressed with how down to earth and honest he was. Now with having a family and needing an SUV with room for the family, we went and seen Arthur at Brown and he was able to deliver exactly what we were looking for, at the price we wanted. The buying process was fast and painless, not typical of past car buying experiences elsewhere. Thanks again Arthur, and Brown Honda for making our new Pilot purchase come true. More

No BS, just a great deal with no hassles and no pressure. Dreaded the car buying ordeal. Instead with Wendy Cooper, it was straight-forward, no games, no pressure, and a great price. I spent time analyzing Dreaded the car buying ordeal. Instead with Wendy Cooper, it was straight-forward, no games, no pressure, and a great price. I spent time analyzing prices from Costco, True Car, and Consumer Reports and she beat them all. Love my new CR-V! Thanks! More

Not the greatest. The service was not very good today. It was extremly busy, and they did not have enough advisers working to handle the customer volume. It took over a The service was not very good today. It was extremly busy, and they did not have enough advisers working to handle the customer volume. It took over an hour to get an oil change. When I left, and got down the road about a mile, I noticed that they had ripped my rear wiper blade. So I turned around and went back, this time I went up to the front service area, and told them about the experience in the back, and the service advisor put a new wiper blade on and did not charge me for it. More

Extremely helpful walking me through the options. I went in having done a little research online, but Wendy was extremely helpful providing me with the different options I had available for my new car I went in having done a little research online, but Wendy was extremely helpful providing me with the different options I had available for my new car purchase. She actually presented me with an affordable option I had not even considered prior to arriving at the dealership. Very glad Wendy was able to work with me to help me decide on my new car! More

I came in for an oil change. I came in for an oil change and new wipers and was reminded to use my coupon for an oil change - whaaat? A car service place looking to save me money? I came in for an oil change and new wipers and was reminded to use my coupon for an oil change - whaaat? A car service place looking to save me money?! I trust these guys. They get the job done in a very short amount of time, can you say breakfast at Rick's, and my car is set for the winter. More

It was good, I was in and out I went in for my oil change. I was able to use my coupon. They took care of that and gave me recommendations for my next visit. Very customer friendly I went in for my oil change. I was able to use my coupon. They took care of that and gave me recommendations for my next visit. Very customer friendly. More

Awesome, easy, no pressure, cut and dry! I want to say Iain was awesome! He totally went out of his way for our family. He came to my house on HIS day off to pick me up! WOW that is service I want to say Iain was awesome! He totally went out of his way for our family. He came to my house on HIS day off to pick me up! WOW that is service!!! Thanks Iain for your service....you are the reason people keep coming back. I will recommend you and Brown!!!! More

New car purchase We have worked with Art for several years. It was a great experience and a good deal on the new car. We will be back. We have worked with Art for several years. It was a great experience and a good deal on the new car. We will be back. More

Top notch experience This dealership was so quick and professional. Wendy went above and beyond to make sure I ended up with the car that I had hoped for at a comfortable This dealership was so quick and professional. Wendy went above and beyond to make sure I ended up with the car that I had hoped for at a comfortable price. She was outstanding. No pressure, no hassles. Just great, accommodating service. Thank you, Wendy! 😀 More