Brown Honda

Don’t recommend the body shop I own a Honda and took my car for some minor body repairs at the Honda Body shop. They painted the rear trunk a different color from the rest of the c I own a Honda and took my car for some minor body repairs at the Honda Body shop. They painted the rear trunk a different color from the rest of the car, and when I pointed it out to them they said,”No one will notice.” They kept my car an extra 2 days to repaint a small area, and it still seems off colored. They placed the Pilot emblem back on crooked and also did not replace the AWD and Touring emblems and never even told me. I only noticed it because I saw another car with the proper emblems on the back and realized mine were gone, So highly upset and disappointed, I will not take a car back there ever again. More

first time buying newer honda iain frost was great, i really felt he was trying to help me get what i needed and not what he needed and to me that is everything when at a dealershi iain frost was great, i really felt he was trying to help me get what i needed and not what he needed and to me that is everything when at a dealership i cant stand most dealers most of them are just terrible people, but did not feel that way with Iain one bit. love the car so far thanks for helping me! More

First car purchase Ian Frost was awesome! It was my first time purchasing a car and he went above and beyond to make sure I get the car I wanted. I will definitely be Ian Frost was awesome! It was my first time purchasing a car and he went above and beyond to make sure I get the car I wanted. I will definitely be coming back. Thank you Ian 😊 More

extremely disappointed Brought my 3 year old 2016 Honda Civic Touring in because the rear strut gave out. Three years old and having a strut go out? Was inconvenient but not Brought my 3 year old 2016 Honda Civic Touring in because the rear strut gave out. Three years old and having a strut go out? Was inconvenient but not the end of the world. They got that fixed but my car also had a REALLY loud and annoying rattle while the radio was on. I asked them to fix it because I still had a bumper to bumper warranty and they told me it was normal and they could add some extra insulation for almost $300. I can’t even listen to music unless I shove paper between the rear deck and the glass in the back to make the rattle not as bad. My family has bought 5 honda’s there in the last 4 years and they can’t even take care of a small issue for me. Extremely disappointed and do NOT recommend going to Brown Honda for service. Will not be getting another car there. More

Awesome experience. MARK Stevens,is 100% the man to talk to My contact was with Mark Stevens., he was patient and friendly throughout my tedious questions, he. gave me advice and was keen to accommodate me and My contact was with Mark Stevens., he was patient and friendly throughout my tedious questions, he. gave me advice and was keen to accommodate me and my needs. i have been a customer of Brown Honda since 2007. This is the first time that i felt that the salesman was honest, friendly and understanding. I was given the time to think and was made aware of all types that could fit me. Most important that was no pressure to choose anything that i thought was not necessary. i was comfortable throughout the process. When i wanted appointments for know my car more he did not hesitate to once more accommodate my schedule. In Short this was an awesome experience with a Mark Stevens Asma Abdel Halim. More

Pleasingly surprised by this Honda Dealership When deciding to lease a car, Honda was not my Dealership of choice. I wanted a Toyota, but I decided to visit three delerships and Honda was first o When deciding to lease a car, Honda was not my Dealership of choice. I wanted a Toyota, but I decided to visit three delerships and Honda was first on the list. I entered the Honda Dealership one Saturday in December with my son and was introduced to Nicole Hollingsworth as my Sales Person. Nicole was not pushy or difficult. She told us immediately that I was her first client and that if I asked her a question that she could not answer, she would ask another Salesperson. I explained the guidelines of what I wanted and when I left her office about 2 hours later, I had test driven 2 cars and had completed paperwork to lease a Honda Accord, that my son and I love. I am convinced that Nicole was the reason I chose Honda instead of moving on to the Toyota Dealership, which was my original destination before I left the house that day. More