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Brown Honda
Toledo, OH
362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 362 reviews
September 24, 2021
Friendly, courteous, genuine, kind, gracious, professional, personable, accommodating, honest, patient, supportive, no high pressure, willing to answer questions. professional, personable, accommodating, honest, patient, supportive, no high pressure, willing to answer questions. More
by jev
Employees Worked With
John Cheung
August 26, 2021
Always pleased with their service… very rarely do I wait and if it’s too long I just come back another day….they are good at explaining issues with your car if there are any .. I must say the young man I ha and if it’s too long I just come back another day….they are good at explaining issues with your car if there are any .. I must say the young man I had today ( Sam) was great .. very polite , shook my hand and just a pleasant person to work with .. I will continue to use their services as long as I have a Honda!! More
by Conniesue10161
Employees Worked With
Express service … sam
August 18, 2021
My HRV had a recall, I brought it in at 1000 and at 1600 they had done nothing with it, asking me to come for it following day or come pick it, I rescheduled. The same thing happened again , Brown Honda had they had done nothing with it, asking me to come for it following day or come pick it, I rescheduled. The same thing happened again , Brown Honda had my car from 0800 to 1600 and did the same thing. didn't even check it, instead I received a call at 1600 telling me they could not make to check it, because they ONLY HAD 3 TECHNICIAN!!!! can you hire more people instead of saving cost and inconveniencing us! I regret buying my car here and having to bring it for service! Is it because the recalls don't fetch good money and so you service cars from paying clients and ignore the recalls? If you knew you had no staff., why was I booked for this day, don't you plan ahead? Very poor service! More
by Amos
Employees Worked With
Wendy Cooper
August 13, 2021
This is vehicle #2 that I purchased from Brown Honda and both experiences were wonderful! I had the pleasure of working with Matt, who was absolutely great, but both times the staff was personable, friendly both experiences were wonderful! I had the pleasure of working with Matt, who was absolutely great, but both times the staff was personable, friendly, and you could tell they truly care about their customers. The deal I got was fantastic and they made sure to get me exactly what I wanted. I'd recommend them to anyone, again and again. More
by VLFisher
Employees Worked With
Matt Neuser
July 30, 2021
Knowledgeable about car care and willing to meet customer car needs. Considerate of time involved to complete service and customer’s time commitment. Well done! car needs. Considerate of time involved to complete service and customer’s time commitment. Well done! More
by henry
Employees Worked With
Sylvain
July 23, 2021
Great job, thank you for taking care of our car. Sylvain Lapare did a great job. Got my car fixed right away, especially because he knew we were leaving on a family vacation. Lapare did a great job. Got my car fixed right away, especially because he knew we were leaving on a family vacation. More
by Ohio
Employees Worked With
Sylvain Lapare
July 12, 2021
Very strong attention to detail. Friendly staff. Professional. Customer service oriented. Reliable product. Clean car. Drives smooth. The service technician did a great job. They even washed it for Professional. Customer service oriented. Reliable product. Clean car. Drives smooth. The service technician did a great job. They even washed it for me after they changed the oil and rotated the tires. More
by nmunger33
Employees Worked With
Jonathan.
July 08, 2021
Iain was awesome to work with!! Very helpful, kind, and informative!! Same with my finance guy. Very excited to be a new owner of a civic. I would highly recommend this dealership! informative!! Same with my finance guy. Very excited to be a new owner of a civic. I would highly recommend this dealership! More
by kaylapercy14
Employees Worked With
Iain Frost
