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Brown Honda

Toledo, OH

4.8
362 Reviews

6155 W Central Ave

Toledo, OH

43615

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Showing 362 reviews

October 18, 2021

Extremely dissatisfied !! Was told work was under warranty. After a full week, a call to find out it’s not. Had to miss a family wedding due to this. When I talked to a manager, I was told he could t More

by Dtucker101064
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Cheung
Oct 19, 2021 -

Brown Honda responded

We're sorry to hear of your disappointment and appreciate you taking the time to bring this to our attention. We strive for maximum customer satisfaction and would like to discuss this situation further. Please reach out at your earliest convenience. Thanks, Drew Hamilton - General Manager - (419) 841-2222.

October 14, 2021

Another awesome experience. Karen, Wendy and Martin were awesome. Very professional, super nice and funny. I would recommend Brown Honda to everyone. More

by leftygolf26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin 5 Stars, Wendy Cooper, Karen Burtscher
Oct 14, 2021 -

Brown Honda responded

We are so happy to hear that you had such a great time working with our team at Brown Honda! Thank you!

October 11, 2021

Karen was awesome. She worked really hard to make sure I was able to get what I was looking for. Mark came in on a day off to make my sale. More

by ttam201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin jajou, Karen Burtscher, Mark Stevens
Oct 12, 2021 -

Brown Honda responded

Thank you for taking the time to review your recent experience with our team! We're glad Karen & Mark took great care of you and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle! - The Brown Honda Team

October 10, 2021

Tristan walked out my car as as soon as I pulled up to the Express Service, asked for my keys & registered me immediately. He wa very polite & answered all my questions. It was a good experience. I was do More

by P Shanks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan in car express maintenance dept.
Oct 11, 2021 -

Brown Honda responded

We're happy to hear Tristan provided five-star care to you during your visit! Thank you for taking the time to leave us your positive feedback and review! - Brown Honda

October 09, 2021

Great care was given in servicing our Honda Pilot. Friendly and knowledgeable employees were helpful and explained everything. Great job! More

by Lhudspeath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon-Service Rep and Glenn-mechanic
Oct 11, 2021 -

Brown Honda responded

This is what we like to hear! Our team looks forward to seeing you next time at Brown Honda!

October 07, 2021

Quick, yet thorough service. Patrick was personable as he organized my service repairs. No pressure to do things I didn't want done this time. More

by Jtyarnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 08, 2021 -

Brown Honda responded

Thank you for the great review! We appreciate you trusting the Brown Honda team with your service needs and we look forward to seeing you at your next visit!

October 06, 2021

Wendy had almost all the paperwork ready for us when we arrived. This is the second vehicle that my son has leased and will soon be the sixth vehicle for my wife. Very happy with what they have. More

by mrwexler9827
Recommend Dealer
Yes
Employees Worked With
Martin Jajou - 5 stars, Wendy Cooper
Oct 06, 2021 -

Brown Honda responded

Thank you for trusting Brown Honda with your business! We're glad Wendy made your most recent experience a smooth one and we look forward to working with you again next time!

October 03, 2021

Wendy was awesome was quick and easy and very felt very comfortable would definitely go back to see her. More

by Twood26940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper, Gabriel Heil
Oct 04, 2021 -

Brown Honda responded

Thank you for visiting Wendy at Brown Honda! Our staff looks forward to working with you again in the future!

October 02, 2021

Wendy was fantastic to work with. She made it quick and easy. She got me exactly what I wanted. I would recommend her to anyone looking for a car. 10 stars! More

by Aaronseeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Oct 04, 2021 -

Brown Honda responded

Thank you for your 5-stars, Aaron! Wendy and our team are honored to have you as a customer! -Brown Honda

September 30, 2021

They were honest and didn't try to force all the extras on the vehicle but offered them as options instead. More

by jbalduf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy
Sep 30, 2021 -

Brown Honda responded

We pride ourselves on having a team that keeps it real with no games for our customers! We hope you come back next time to Brown Honda!

Oct 11, 2021 -

jbalduf responded

You can count on me coming back.

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