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Brown Honda

Toledo, OH

4.8
362 Reviews

6155 W Central Ave

Toledo, OH

43615

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Showing 362 reviews

January 09, 2022

This is our third vehicle purchased from Brown Honda ! Excellent service! Friendly service people! Highly recommend More

by patrelay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John & Jerry
Jan 11, 2022 -

Brown Honda responded

Wow! Thank you so much for being a loyal Brown Honda customer! We look forward to seeing you at your next oil change!

January 05, 2022

Came for oil change, tire rotation, and rear differential fluid. Prompt and quality service. Everything explained. Patrick was friendly and courteous. I'll return. More

by Kevin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 06, 2022 -

Brown Honda responded

Thank you for bringing your vehicle to Brown Honda, Kevin! We appreciate your great review!

January 04, 2022

Prompt and professional service. I also liked the free car wash that they included after. More

by Davef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Blow
Jan 05, 2022 -

Brown Honda responded

Thanks for sharing your experience! We appreciate you coming to visit us here at Brown Honda and hope to see you again in the future!

January 04, 2022

The Dealership was good but I wasn’t happy with all of the employees. Only one person at the dealership had a mask on and this is when Covid is at the very worst possible moment. Also the last person that More

by lynne.walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Burtscher, Mark Stevens
Jan 06, 2022 -

Brown Honda responded

Hi Lynne, thank you for taking the time to share your review. We want the best for our customers, and I'm sorry we didn't do that during your recent visit. I'd like the opportunity to discuss this situation further to prevent it from not happening again. Please contact me at your earliest convenience. Thanks, Karen Burtscher - New Car Sales Manager - 419-841-2222 ext. 2013

January 03, 2022

Arthur is a pro! He made the car buying experience fun & easy. Highly recommend Brown Honda. More

by Andy M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Sujaritchan
Jan 04, 2022 -

Brown Honda responded

We're so glad you think so, Andy! Thank you for leaving Arthur and Brown Honda this awesome five-star review!

December 29, 2021

Wendy at Brown Honda makes car buying (a task I detest) an absolute pleasure! Thanks More

by Holly Honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Jan 03, 2022 -

Brown Honda responded

We're so happy to hear this, Holly, and can't wait to share it with Wendy! Thanks for trusting Brown Honda with your business and please don't hesitate to reach out if there's anything else we can do for you!

December 28, 2021

Patrick in the Service Dept 12/27/21 was very knowledgeable about our low tire warning light in our 2016 CRV. Patrick checked pressure in each tire. Per our request, mechanic checked for any po More

by Buckeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Oil Change/Service Dept
Jan 03, 2022 -

Brown Honda responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Patrick delivered such exceptional service and we'll be sure to pass along these kind comments to him. Thanks for visiting Brown Honda and please don't hesitate to reach out if we can be of assistance again in the future!

December 27, 2021

I have never been to a dealership that actually cares that the customer gets a good deal & cares so much. Brown Honda has got you I promise. They got me a good deal and got me in an suv that I wanted. As More

by Kathryn Payne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad (AC), Ken Foster
Dec 29, 2021 -

Brown Honda responded

Thank you so much for the wonderful shoutout to the Brown Honda team, Kathryn! We're happy we could make the experience worthy of a five-star rating! Enjoy your SUV!

December 25, 2021

This was my second lease with Brown Honda. Wendy Cooper was the best sales person I have every dealt with. She aims to please and I drove away as a Happy 🥰 customer in my new 2022 Honda CR-V. She worked More

by Honda2022
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Dec 28, 2021 -

Brown Honda responded

Thank you for rating us five stars, Patricia! We're happy Wendy could make the experience so great! - Brown Honda

Dec 28, 2021 -

Honda2022 responded

She was so helpful and worked hard to earn my business. She deserves an increase in pay! Pat

December 14, 2021

My lease needed it's first oil change. Sam at Express Service was wonderful! Super awesome costumer Service skills. They had a long wait so we went and ran errands and Sam called when it was done. My car More

by Jrood1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart, Martin, John, Sam
Dec 14, 2021 -

Brown Honda responded

We are so happy to hear that Sam and the team at Brown Honda can do such a great job for you! Thank you so much!

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