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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,444 Reviews

1,444 Reviews of Brown-Daub Kia - Service Center

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February 06, 2021

Professional service staff, Craig in particular. Knowledgable, informative, pleasant. Waiting area is well situated, coffee, tea supplied. Especially pleased with complimentary car wash after servic More

by bassfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Feb 08, 2021 -

Brown-Daub Kia responded

Thank you for the kind words and sharing your experience! We are pleased to hear that everything was to your satisfaction!

February 04, 2021

I had a great overall experience. The service was great. They took care of the issue in a couple hours and everyone was very friendly and helpful! More

by dcortese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Feb 08, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for the kind words and sharing your experience!!

February 04, 2021

Service is always done on time or early. I am enjoying my Kia Niro and the small gas bill, averaging close to 60 miles per gallon. More

by bassmanasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen
Feb 08, 2021 -

Brown-Daub Kia responded

That's great!!! Thank you so much for sharing your experience! We are happy that you are enjoying your Niro!

February 03, 2021

Never had a problem with the service, always helpful and friendly when I go in. Always take my car there for service. Fit me in one time when I had to change my appointment. Thanks! More

by Catmcol5648@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Shawn Parr, Scott Daugherty, Jim Mullen, Alexis Alkema
Feb 04, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for the kind words and sharing the experience you had with our Service Department!!

February 03, 2021

Great service team! Craig is always courteous, helpful and efficient. The dealership is out of my way but I don’t mind traveling to get quality work done on my car. More

by monicastriba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Feb 04, 2021 -

Brown-Daub Kia responded

Thank you!! We appreciate the kind words and the fact that you drive out of the way to visit our dealership!!

February 02, 2021

Any time I have needed service the team is ready and available. When done I know the problem, solution and a timeline. Very upfront for all of the information. More

by RANDY.CHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Feb 04, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for the kind words and sharing your experience with the Brown Daub Kia Service Department!!

February 01, 2021

Always a great experience. Always friendly and professional. Great ful for the carwash. Keep up the good work. Been dealing with Brown Daub Kia over 6 years, always great service. More

by Reneelgrube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
Feb 04, 2021 -

Brown-Daub Kia responded

Thank you so much for the kind words and sharing your experience!!! We are grateful for your loyalty!!!

January 30, 2021

Quick, easy as always. It would be 5 stars if I could ever get an appointment made. The customer acknowledgment could be quicker as I stood there for a minute even though I was the only person at the des More

by desireemmosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Feb 04, 2021 -

Brown-Daub Kia responded

Thank you for the feedback!!! Please let us know how to make the appointment process easier and we will try!! We will also address the second issue you mentioned right away!!! Thank you again!!!

January 29, 2021

Service was fine. Work was done in a timely manner. Was pleased to see that my vehicle was clean when I picked it up. Craig was very pleasant to deal with. More

by susanmlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Feb 04, 2021 -

Brown-Daub Kia responded

Thank you so much for the kind words and sharing your experience!!!

January 29, 2021

The service was done quickly and correctly the first time. When I had a separate question I wanted answered, a few other associates got involved to answer it. More

by LAWRENCE.FUHRMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina Petroni , Scott Daugherty
Feb 04, 2021 -

Brown-Daub Kia responded

Thanks for sharing your experience! We hope to see you again at the next service visit!!

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