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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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May 21, 2021

The service dept is very friendly. The service waiting area is very pleasant and roomy. Easy to make an appointment. good location. Thank you very much More

by jxprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
May 21, 2021 -

Brown-Daub Kia responded

That's great to here! Thank you for the kind words and sharing your experience!!!

May 21, 2021

Craig Garrison is great too work with. Always able to fit me in on my time. Always returns my calls. Craig has been helping me with my service for many years. More

by rbaatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Jun 04, 2021 -

Brown-Daub Kia responded

We are grateful for your loyalty and business! Thank you for choosing Brown-Daub Kia to service your vehicle for all these years!!!!

May 20, 2021

Great service as always! The team is so good at helping me understand what's needed. I recommend them all the time to my friends! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
May 20, 2021 -

Brown-Daub Kia responded

That's great to hear, Scott! Thank you so much for the kind words and recommendation!!! We greatly appreciate your review!!

May 19, 2021

Very helpful with scheduling & understanding of a person’s time Absolutely am thankful for the availability of the shuttle Everyone is very personable 😊 Thank you More

by sbern4244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
May 20, 2021 -

sbern4244 responded

Very pleased thank you for doing your jobs very well 😊

May 17, 2021

Always a pleasant, up front and informative visit. Over the six years dealing with Brown/Daub I have always been very pleased with the way I have been treated. More

by EHASJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
May 17, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for being such a loyal customer of Brown-Daub and of course for the kind review!!!

May 17, 2021

Always courteous and friendly and professional. The day after we had our car serviced we received a coupon in the mail that would’ve saved us $25-$50. Would like to know if this happens again if you Honor More

by beckyg2940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
May 17, 2021 -

Brown-Daub Kia responded

Thank you for the kind words!!! Yes, we will absolutely honor the coupons. If you have any questions please feel free to call the Service Manager anytime at 610-829-3018!!! Thank you again for the great review!!!

May 18, 2021 -

beckyg2940 responded

Thank you for your response to my coupons. I will keep that in mind for next time

May 12, 2021

I was a little unhappy. I had my car inspected engine light came on 2 days later. Was told 110 dollars to look at it. More

by tosie2382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
May 12, 2021

Service was fast and efficient. The employees were friendly and knowledgeable, making it an altogether easy experience. I would go there again for my car to be serviced. More

by parrismichelle83
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
May 17, 2021 -

Brown-Daub Kia responded

That's great to hear! Alexis will be thrilled with your great review!! Thank you so much for choosing Brown-Daub Kia to service your vehicle!

May 12, 2021

Under the impression it was a free service I did tell the agent that I was there for free service and I was still charge $53 More

by suga
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

My concern was taken seriously. The mechanic checked my concern and the repair was made in a timely matter. Communication was very good as well . More

by Rita Rheinlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
May 20, 2021 -

Brown-Daub Kia responded

Excellent to hear, Rita. We appreciate the kind words and review!!!

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