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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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May 30, 2021

I did this yesterday. Everything good. Not doing it again service great no sales people contact now I'm done fix your program. Take it or leave it More

by kiltonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty
Jun 03, 2021 -

Brown-Daub Kia responded

Thank you for taking the time to leave a review!! We appreciate it greatly!

May 29, 2021

Service was great Service people were good to car is ruing great I’ll be backThe service people that took me home are really good so More

by Williamtillman9757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Jun 03, 2021 -

Brown-Daub Kia responded

Thank you so much for the kind words and taking the time to share your experience!! Looking forward to seeing you at your next service appointment!

May 29, 2021

I love the convenience of coming to Brown Daub. I must say Craig Garrison has an irreplaceable personality when it comes to customer service. He knows my time constraints and crunch for services to my veh More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen
Jun 03, 2021 -

Brown-Daub Kia responded

Craig will be thrilled to read your review!!! Thank you for bringing the other issues to our attention! Management has been notified! Thank you again for the kind review!

May 28, 2021

After having engine failure on my Kia Sorento, I called to have further diagnostic done considering my inspection revealed nothing a month earlier. The service department went above and beyond to make sur More

by rlgeiselman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
Jun 03, 2021 -

Brown-Daub Kia responded

We are very happy everything was handled to your satisfaction, especially during this unexpected situation! Thank you for sharing your experience!! We are grateful for your review!

May 27, 2021

As usual everyone at the service desk was very efficient and friendly. The service was done as requested and I was notified promptly when it was completed. More

by paulh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Jun 03, 2021 -

Brown-Daub Kia responded

Great to hear! Thanks for choosing Brown-Daub Kia for all your service needs!!!! We are grateful for your kind review!

May 26, 2021

I went Kia Doub Brown for oil change. Service was fast easy-going and people are very nice. I get a car wash with every oil change. I love the service, people are great, and prices are affordable. I woul More

by anna.wierciszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Jun 04, 2021 -

Brown-Daub Kia responded

That's great to hear! We look forward to assisting your friends and family that may use our services!! Thank you for the kind words and sharing your experience!

May 26, 2021

They finished the recall on my vehicle much sooner then was originally stated so for that I’m very thankful. Originally they wanted a week to get the parts. More

by Greenblood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who handled my service at the desk
Jun 04, 2021 -

Brown-Daub Kia responded

Thank you for the kind review!!! We appreciate it!!! Please share how we could have made this a 5 star experience so we can improve on your next visit!!!

Jun 04, 2021 -

Greenblood responded

I worked in a customer service industry job when I was in my 20’s & 30’s and one thing I learned from it was that if you give 5 star reviews that means there’s no room for improvement, and there’s always room for improvement. It’s not a slight it’s a motivator

May 26, 2021

Brown Daub service once again took care of us. Craig handled all the details and Kia came through with repair. Sorrento Running well. Thanks Jim More

by JMcQ_Naz@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Jun 04, 2021 -

Brown-Daub Kia responded

Great to hear! Thank you for the kind words and sharing your experience! We look forward to assisting you in the future for whatever you may need!

May 25, 2021

Service has always been top shelf and still is. Regrettably, my sorento was not vacuumed. I spoke to a sales person who acted as though I was bothering her. My lease is up in 2 months will probab More

by jfmcoccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Alkema
May 25, 2021

Brown Daub takes care of my car, that’s why I keep coming back. I enjoy driving out after maintenance and feeling good that everything has been checked and my ride is smooth and uneventful. I feel confident More

by jamesmunet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Jun 04, 2021 -

Brown-Daub Kia responded

Thank you so much for sharing your experience and for the kind words! We appreciate your business!!! And we look forward to assisting you in the future when you are ready to upgrade!!!

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