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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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June 09, 2021

Did good job and great service. I did not have to worry about getting car back in days got back same day. Thanks everyone for service. More

by 50lbrooks55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
Jun 10, 2021 -

Brown-Daub Kia responded

Excellent to hear! Thank you so much for the kind review and sharing your experience! Looking forward to seeing you at your next visit!

June 08, 2021

Always excellent professional service...appointment always on time....courteous staff...sales dept also helpful and no pressure service .... I travel from NJ to go to this dealership More

by GPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Jun 10, 2021 -

Brown-Daub Kia responded

We are honored that you choose to service your vehicle here! Thank you so much for the kind words and sharing your experience!!

June 07, 2021

Love the service I get even though I loved my old service guys! bought two new kia’s in 2009 and 2020…I like the fact I feel confident in my service and that I am being taken care of! More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Jun 10, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for your continued business and sharing your experience! Happy to have you a part of the Brown-Daub Kia family!!

June 07, 2021

We found the air intake and air filter still contained dirt and was not clamped back on. We cleaned it ourselves after driving the car and having no power to the engine. More

by kandhdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
June 05, 2021

quoted price for service/repairs was not revised upward at completion of the work. all work was satisfactory. new car sale should spend some time in the service dept. in order to improve their sale appro More

by harry_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Jun 22, 2021 -

Brown-Daub Kia responded

Thank you for the kind words and great review! You have provided valuable feedback! We appreciate it greatly!

June 04, 2021

Getting through to the service dept was very difficult,frustrating. Seems like a system problem or related internal issues with the phone system.. Service was very friendly, knowledgeable. Took More

by Barrygreenberg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty, Jim Mullen
Jun 04, 2021 -

Brown-Daub Kia responded

We apologize for the inconvenience! We hope to resolve the phone issue as soon as possible!!! We appreciate and value your feedback!!!

June 03, 2021

Always happy with my service and the warranties that Kia provides! They always fit me in quickly and go over costs before doing the work! More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Jun 03, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for sharing your experience and kind words!!

June 03, 2021

The service team keeps me informed about my vehicle status and provides quick, efficient, and friendly service. I also appreciate the ability to have internet service while I am waiting so I can work More

by mrs3910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Jun 03, 2021 -

Brown-Daub Kia responded

We try to be as accommodating as possible! Thank you for choosing Brown-Daub Kia for your service needs!! We are grateful for your review!!

June 01, 2021

They treat you very nicely and are friendly. They did the work I wanted done without finding a million other things to fix. So many dealers tell you your car needs a ton of work when it really doesn’t need i More

by Schafer.k116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Jun 03, 2021 -

Brown-Daub Kia responded

Thank you for the kind words and sharing your experience with the Brown-Daub Kia Service Department!! We appreciate it!

June 01, 2021

The staff was pleasant and professional. They communicated issues in a timely fashion. The wating area was clean and disinfected. The showroom was clean and uncluttered. More

by lucasrex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Brown-Daub Kia responded

Thank you for taking the time to share your experience!!! We appreciate it greatly! Welcome to the Brown-Daub Kia family!!!

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