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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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August 20, 2024

They are always friendly, meet my needs, and finish in a timely . Car is returned cleaned and vacuumed which is very much appreciated More

by amak12374
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2024

Edward made sure to keep me informed of the status of my vehicle. He also did an excellent job of answering all of my questions. More

by LONARDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 18, 2024

Very clean and everything was done in a timely manner. Pleased with everything that was done More

by CHRIS.ECKHART413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chris, and we look forward to working with you again.

August 13, 2024

Edward is a fine young man always very courteous, respectful and has full knowledge of all services. More

by M3KFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. Edward and our team appreciate your business and hope to see you again soon!

August 12, 2024

The dealership is in a fairly decent location, all the workers are polite and professional, and the waiting room is relatively large and has coffee and some other amenities. More

by sboucon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 08, 2024

I have been dealing with Brown Daub Kia since 2012. Great customer service. Wouldn’t think of going anywhere else. More

by Marjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Smith, Service Dept.
Aug 08, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 07, 2024

They have always been friendly and professional and have always completed the work on time and as promised. More

by gta87transam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 06, 2024

Edward makes sure it gets done. Thanks again for taking the time to answer all of my questions. More

by LONARDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear Edward was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2024

Vehicle was in shop for several weeks. Alternator was replaced twice, the second time after a breakdown due to a faulty part. I was told my Sorento had an issue that they had never encount More

by miller64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter
Aug 06, 2024 -

Brown-Daub Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Robert Peters/Service Manager

August 03, 2024

Your parts tech help me solve a problem with my car's fan for heating and air conditioning. He saved me a lot of money. Thanks again. More

by netvic3
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts tech. Sorry, I forgot his name.. 6 months ago.
Aug 04, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

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