1,443 Reviews of Brown-Daub Kia - Service Center
Very responsive and a pleasure to deal with. I sent an email to Tom, Steve and the service dept. Please refer to that communication for more! email to Tom, Steve and the service dept. Please refer to that communication for more! More
Pleasant customer service! Helpful and knowledgeable. I was comfortable waiting for my vehicle to be completed and the service techs checked in with me when complete. was comfortable waiting for my vehicle to be completed and the service techs checked in with me when complete. More
The staff is always polite and helpful. They don't try and upsell you every 5 minutes like other dealers do. You are in for service and out in a reasonable amount of time. and upsell you every 5 minutes like other dealers do. You are in for service and out in a reasonable amount of time. More
My husband and I purchased a slightly used Hyndai from Brown Daub 2 years ago. Unfortunately my husband passed away a few months ago. He was the "go to car guy" in our family. Twice since he passed away m Brown Daub 2 years ago. Unfortunately my husband passed away a few months ago. He was the "go to car guy" in our family. Twice since he passed away my car needed unexpected service (all under warranty) and I was a total mess (one of the episodes I literally lost power steering and brakes on 22 after visiting patients, as I am a home health nurse). Scott Daugherty and the service team went above and beyond for me. I literally have shown up there in tears with no appointment and they facilitated everything I needed to get home, have a rental, and have my car repaired and in the road ASAP. Mr. Scott and the service team are awesome. I appreciate them more than they know for going above and beyond. More
Very friendly atmosphere and great service. I would recommend it to a friend. I am not a fan of taking surveys that require a certain amount of words. recommend it to a friend. I am not a fan of taking surveys that require a certain amount of words. More
Service dept is always, quick, courteous, and kind! I never have a problem getting an appointment and they keep me updated every step of the way. never have a problem getting an appointment and they keep me updated every step of the way. More
Everyone goes above and beyond for there customers I really appreciate this car dealership thank you Shawn for all you help and to kia for my pretty gold kia seltos I love it really appreciate this car dealership thank you Shawn for all you help and to kia for my pretty gold kia seltos I love it More
The service writer was able to give me an appointment that fit my schedule. When I dropped off the car, I was waiting on in a timely manner. I was asked if I need my car by a certain time. We agreed up that fit my schedule. When I dropped off the car, I was waiting on in a timely manner. I was asked if I need my car by a certain time. We agreed upon 2:00 and my car was ready on time. While they were doing my inspection he called me to let me know what work needed to be done. Great experience. More