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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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October 12, 2021

My experience with brown daub Kia was the worst I have ever had with any car dealership in my life. They never took my calls I kept going to voicemail with no call backs. I kept telling them I needed a co More

by gwalker1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin , Craig Garrison
October 09, 2021

Was knowledgeable and provided great feedback. Took time to explain what was found on the vehicle and answered all questions More

by tsinpa2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Nov 12, 2021 -

Brown-Daub Kia responded

Thank You for the excellent review. Our Service Team goes above and beyond to get our customers questions and concerns answered . Thank You and hope to see you back in our Service Dept. again!

October 06, 2021

After the second time calling I was given an appointment and the recalls on my Kia were taken care of in about 2 hours. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Nov 17, 2021 -

Brown-Daub Kia responded

Thank you for the kind review!!! We look forward to working with you again in the future!

October 05, 2021

They are the best .very very through and so informative.im very grateful for their wonderful caring service.Grest staffthey all work great together More

by Sandra howey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Nov 17, 2021 -

Brown-Daub Kia responded

Thank you so much for sharing your experience with the Brown-Daub Kia Service team!! We work hard to meet high customer service expectations like yours!! Thank you again for the kind words!

October 04, 2021

Thank you. Great experience. This is my second car from Brown Daub. They always take care of me. I’ll return tomorrow I need another wiper blade. More

by Khalil Boulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Nov 16, 2021 -

Brown-Daub Kia responded

Thank You for purchasing your 1st and 2nd cars from Brown Daub Kia. We appreciate return customers like you. Thanks Again!

Nov 17, 2021 -

Khalil Boulos responded

Your welcome thank you

October 01, 2021

Great service, great value, great people. I’ve taken my vehicles to be serviced here for years. 10/10. Would recommend. More

by hokiedean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Alexis Alkema
Nov 16, 2021 -

Brown-Daub Kia responded

Your five star review is appreciated. Thank you for allowing us to take care of your vehicles over the years.

September 30, 2021

The men were very nice & explained everything to me in a way I could understand. More

by jrh0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Nov 17, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for sharing your experience with our Service Department. We look forward to assisting you during your next visit!!!

September 30, 2021

Service was great. Price for rough quote ended up being a better price in the end. Service manager was excellent. More

by Gpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Nov 17, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you for the kind words and sharing your experience with our Service Department!

September 26, 2021

The people that work at the Brown Daub Kis on William Penn Highway are always so helpful and friendly. They treat their customers like family More

by ilsilva526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty, Jim Mullen, Alexis Alkema
Nov 17, 2021 -

Brown-Daub Kia responded

Our team is grateful for your kind words and great review!!! Thank you so much for choosing Brown-Daub Kia! We look forward to working with you again!

September 25, 2021

Accommodating and nice. Very willing to help customer with questions asked. Is able to offer suggestions More

by LAUGHINGFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Nov 17, 2021 -

Brown-Daub Kia responded

We are happy to hear that your visit went smoothly and we can't wait to have you back again for your next visit!

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