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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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October 23, 2021

The price is reasonable and I love how they make sure the car is good and running for the winter ❄️ More

by Lizc64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Nov 10, 2021 -

Brown-Daub Kia responded

Thank you for the kind words. We really appreciate the time you took to share your experience!! We look forward to seeing you again!!

October 22, 2021

Always Clean waiting area for service. Oil change was done efficiently and in good time. More

by kev410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
Nov 10, 2021 -

Brown-Daub Kia responded

That's wonderful to hear! Thank you for taking the time to share your experience! We appreciate it very much!

October 20, 2021

Great service I’ve been buying my cars there for a long Great service I’ve been buying my cars there for a long time we’ve have bought 3 vehicles from them. More

by Wolfrlbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Steve Parr, Scott Daugherty, Jim Mullen, Alexis Alkema
Nov 11, 2021 -

Brown-Daub Kia responded

THANK YOU FOR THE FIVE STAR REVIEW! OUR SERVICE AND SALES DEPARTMENTS STRIVE FOR EXCELLENCE! THANK YOU AGAIN!

October 20, 2021

excellent service nice waiting areaservice advisor kept excellent service nice waiting area service advisor kept me informed of progress on my vehicle More

by joweemba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Nov 11, 2021 -

Brown-Daub Kia responded

THANK YOU FOR THIS EXCELLENT REVIEW. OUR SERVICE DEPT. AND SERVICE WRITERS STRIVE FOR EXCELLENCE. THANK YOU AND HOPE TO SEE YOU AGAIN SOON!

October 20, 2021

Had problem with my TPMS, Came into the shop on Tuesday 10/19/21. They said it was fixed. For some reason I knew it wasn't. 30 minutes later TPMS signal came back on. Was told to come in on Wednesday 10/20 More

by zantyke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Nov 17, 2021 -

Brown-Daub Kia responded

Thank you for sharing your experience!! We are happy to hear that the issue was finally resolved! Thank you for your patience!

October 18, 2021

Fast and quality work price is good and personal are very helpful. The wash and vacuum of my car totally unexpected More

by KathyDisney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty
Oct 20, 2021 -

Brown-Daub Kia responded

Thanks for the kind review, Kathy! The Brown-Daub Kia team is happy to hear that they met your expectations!!

October 18, 2021

Always fast courteous service at a surprising cost for a dealer. Service coordinators are really efficient. More

by Schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Scott Daugherty
Oct 20, 2021 -

Brown-Daub Kia responded

That's great to hear! Thank you so much for the kind words and sharing your experience with the Brown-Daub Kia Service Department!

October 16, 2021

Excellent and professional customer service, that compliment the ambiance and its culture of what they stand for!!! More

by HWILLIAMS.SR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Garrison, Kyle Arcury, Scott Daugherty, Jim Mullen, Alexis Alkema
Oct 18, 2021 -

Brown-Daub Kia responded

Thank you so much for the kind words and sharing your experience! We appreciate it!!

October 13, 2021

Car broke down while out of town, visiting for a weekend. Despite being pretty booked, the service department had someone look at the car right away so we knew what we were dealing with and could decide on w More

by MEREDITH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Oct 20, 2021 -

Brown-Daub Kia responded

Thank you Meredith!!! We are so happy that we were able to meet your expectations during an uncomfortable time. We are also happy to hear you made it home safety! Thank you again for the kind review!!! :-)

October 13, 2021

Edit: Providing an update to my last review. I had given a one star rating being a frustrated customer in the moment of my car situation (my apologies). From a customer point of view when you just purchase More

by Kieen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Garrison, Steve Parr, Shawn Parr
Nov 17, 2021 -

Brown-Daub Kia responded

Thank you so much for the detailed review! We appreciate it greatly! We will always do whatever we can to help our customers through a frustrating time. Thank you again for the kind words and taking the time to share your experience!!!

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