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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews
Call Service Center (610) 810-3535

1,443 Reviews of Brown-Daub Kia - Service Center

Sort by
February 21, 2022

They have a great service department with helpful service representatives. Also provide quality repairs at fair prices. More

by jds2123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Report | Print
Feb 21, 2022 -

Brown-Daub Kia responded

Thank you for the 5 star review jds2123! We appreciate your kind words. Our Service Team works hard to make sure you are satisfied with the work done on your vehicle before leaving our dealership. We'd love to continue providing great service to awesome customers like you. Thanks Again!!

February 17, 2022

Best dealer I've ever dealt with without excellent service and very clean with a very y friendly staff will keep on returning More

by beachfriend1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Report | Print
Feb 21, 2022 -

Brown-Daub Kia responded

Thank you for the awesome review! We're so glad you loved your experience here and can't wait to have you back for your next service appointment. Thanks Again!

February 14, 2022

I like the service at Kia they are so friendly and work fast I am very happy to with their service thank you Kia More

by Susieq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen, Alexis Alkema
Report | Print
Feb 16, 2022 -

Brown-Daub Kia responded

Thank you for the 5 star review and the kind words about our Service Dept. We would love to continue providing great service to awesome customers like you. Thanks Again!

February 12, 2022

Purchased two cars there over the last few years. Friendly, Fair and an excellent service Department More

by marinecc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Report | Print
Feb 15, 2022 -

Brown-Daub Kia responded

Thank you marinecc for the 5 star review. Our Service Dept works hard to make sure their customer's are satisfied when they leave Brown Daub Kia. Thank You!

February 12, 2022

Very professional and honest staff. Greatly appreciate them. They always keep you in the loop. More

by mriexinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen, Alexis Alkema
Report | Print
Feb 15, 2022 -

Brown-Daub Kia responded

Thank you for the 5 star review! Our customer's concerns on the service that is needed on their vehicles is a top priority for our Service Team. Thank You

February 11, 2022

Basically my warranty only covered 10 days of rental car and they had my vehicle well over 2 weeks. They never had a loaner car. I had to pay Enterprise $400 to cover the extra days. I needed a car or I wou More

by CLEO3737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Garrison
Report | Print
Mar 02, 2022 -

Brown-Daub Kia responded

We are so sorry to hear that you weren't happy about your experience with Brown-Daub Kia's service department. We do everything we can to serve our customers to the best of our ability, meanwhile following rules and regulations from your warranty company. Our Service Manager would love to discuss this with you and ultimately have you as a happy customer. Please call 610-829-3053 to discuss. Thank you for your feedback and hope to hear from you soon!

February 09, 2022

Friendly, quick and accurate service. Free car wash and vacuum. Reasonable service and repair prices. More

by randallc99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Alkema
Report | Print
Feb 10, 2022 -

Brown-Daub Kia responded

Thank you for the awesome review! So glad you were happy with the service you received! Our Service Dept. hopes to see you back when it's time for your next Service appointment. Thanks Again!!

Feb 10, 2022 -

randallc99 responded

I have been using car dealer service departments for over 50 years and you are the best by far! Thank you for being so customer friendly!

February 07, 2022

Very helpful and advised me of other needed services. I appreciate the courtesy car washing More

by Kardex0469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Feb 08, 2022 -

Brown-Daub Kia responded

Thank you for the 5 star review!! We appreciate you taking time to share your experience with us. Please come back and see us soon!! Thanks Again!!

February 06, 2022

Overpriced for service that was previously done. I Overpriced for service that was previously done. I complain about it nothing was done. I was very unhappy with the service and how it was handle. More

by elsy.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Alkema
Report | Print
Mar 02, 2022 -

Brown-Daub Kia responded

We are so sorry to hear that you weren't happy about your experience with Brown-Daub Kia's service department. Our Service Manager would love to know more about how we can resolve this for you. Please call 610-829-3053 to discuss further. Thank you for your feedback!

February 05, 2022

My Kia was I the service dept. For an oil change, which I took an hour and 30 min. Which I think is too long. More

by Echotron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Report | Print
Mar 02, 2022 -

Brown-Daub Kia responded

Thank you for your feedback! We are sorry that your experience did not exceed your expectations, as it should. If there is anything we can do in the meanwhile, please call the Service Manager at 610-829-3053. We hope that you give us a chance to do better next time!

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