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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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March 09, 2022

Service advisor and technician were very helpful with my vehicles problem and did.excellent work in a short amount of time. More

by Echotron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen, Alexis Alkema
Mar 10, 2022 -

Brown-Daub Kia responded

Thank You for the 5 star review! We work hard to meet expectations like yours. Thanks Again!

March 08, 2022

Servicio excelente, atención muy rápida y las personas muy amables, el tiempo de espera fue muy bueno. More

by EDGERAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 09, 2022 -

Brown-Daub Kia responded

Thank You EDGERAM for the 5 star review!

March 04, 2022

The service was great. The team were very welcoming and knowledgeable. Alexis was friendly in answering questions and ensuring expectations were met. Overall, great experie More

by FM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Parr, Jim Mullen, Beth Wong, Alexis Alkema
Mar 08, 2022 -

Brown-Daub Kia responded

Thank You for the 5 star review! Your kind words mean alot to us here at Brown Daub Kia. We're glad we met your expectations. Come back and see us soon!!

March 02, 2022

I think his name was Craig, but he was very helpful. The service was quick. More

by dawncottee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Mar 02, 2022 -

Brown-Daub Kia responded

Thank you so much for the kind words and sharing your experience! We look forward to seeing you at the next visit!

March 02, 2022

Craig did very well with my problem with my problem . while I was waiting for the job to get done they found out that I needed another part and they got it over night and was installed the next day. Very More

by rayme 1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Mar 02, 2022 -

Brown-Daub Kia responded

That's great to hear! Thank you so much for your feedback and excellent rating! We appreciate it greatly!

February 28, 2022

People are nice and the service department is great and you don't stay too long is the best service More

by Mustang89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen, Alexis Alkema
Mar 02, 2022 -

Brown-Daub Kia responded

Thank you for the 5 star review, Mustang89! Our Service Dept. works hard to accomadate their customers needs. Thank You!

February 28, 2022

Enjoyed the service experience and helpful staff members. Clean and healthy environment for customers to be welcomed back. More

by barry.gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Mar 02, 2022 -

Brown-Daub Kia responded

Thank you for the awesome review! We're so glad you shared your experience with us and can't wait to have you back for your next Service appointment. Thanks again!

February 25, 2022

Usually I recieve excellent service. This last visit, they did not follow instructions. Word word More

by Moira222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Mar 02, 2022 -

Brown-Daub Kia responded

We are sorry to hear that you weren't happy with your experience with Brown-Daub Kia's service department. Our Service Manager would like to discuss this with you and ultimately have you as a happy customer. Please call 610-829-3053 to discuss. Thank you for your feedback and hope to hear from you soon!

February 24, 2022

I didn’t give a perfect score for the main reason they didn’t fix my problem until the second time I took it back. What I thought had been fixed reappeared that very same night I got it back. And now I’m More

by Regina.moyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Mar 02, 2022 -

Brown-Daub Kia responded

We are sorry that your experience with the Brown-Daub Kia Service Department did not meet your expectations. Our Service Manager would like to speak with you about this. Please call 610-829-3053 to discuss. Thank you for your feedback.

February 22, 2022

10 years of excellent service from drop off to pick up. High quality work completed in a timely fashion at a reasonable price. More

by jeremy.eberhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen, Alexis Alkema
Feb 23, 2022 -

Brown-Daub Kia responded

Thank You for the 5 star review! We're so glad you loved your experience here at Brown Daub Kia and can't wait to have you back for your next service appointment. Thanks Again!

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