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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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August 17, 2022

Service was quick and staff was very pleasant. I had no complaints about the service. More

by viviankaplan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
August 17, 2022

Very thorough, pointed out things we weren’t aware of. Craig Garrison was excellent to work with. Very professional and knowledgeable. Even though it was more expensive then we anticipated, we were glad t More

by Doowop47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
August 16, 2022

All employees I came in contact with were very friendly. I was pleased with the cost. More

by drotundo315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Crystal Todd, Jim Mullen
Aug 16, 2022 -

Brown-Daub Kia responded

That's great to hear! Thank you so much for the kind words and sharing your experience!

August 10, 2022

Tales to long to get an appointment. Also tales too long when working on the car More

by Kbfrederickqueen
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Crystal Todd, Jim Mullen
August 09, 2022

dropped care off saturday for checkup and oil service. needed work done forget the persons name kept in touch got most of work done in timely manner. just have to get 3 more items and hopefully can go a More

by libraballgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
August 08, 2022

Service was good. I had an repetitive issue with appointment scheduling but my last appointment went fine and the dealer seems committed to resolving the issue for fut More

by spitfire.1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Allen, Jim Mullen
Aug 09, 2022 -

Brown-Daub Kia responded

We do apologize for any inconvenience we may have caused you. As soon as I hear about this I had Michelle follow up so there was no more problems. I know you were in today and I hope everything went as you would expect from us. Again please accept my apology and thank you so much for your business !! Steven Parr 610-829-3009 GM/VP

August 06, 2022

Great job but lousy business practices. Close everyday at 5pm. Must pickup before then! Close at noon for lunch. HOW IS A WORKING PERSON SUPPOSED TO DO BUSINESS HERE! Techs work hard but ev More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Barrows, Jim Mullen
August 03, 2022

Love your service department and service people, always going beyond expectations. The cherry on top was your complimentary car wash More

by KiaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Crystal Todd, Jim Mullen
July 29, 2022

Friendly no hidden charges well Organized. Appointment went as scheduled. Great car wash. Inspection was thorough. More

by wanorris918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Crystal Todd, Jim Mullen
July 29, 2022

Too much wait for just an oil change and inspection. I had to wait for almost three hours. More

by Darwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Garrison
Jul 29, 2022 -

Darwin responded

Too much wait.

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