Back

Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

Sort by
December 07, 2022

Always great service with this location. I live in Flemington which is about 40-50 minutes drive and I have Kia dealerships near me but the customer service is 0. I rather go to Brown Daub w More

by Natalia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in Service with the girls and glasses, Craig Garrison
Dec 07, 2022 -

Natalia J responded

Love it !!! I’ll be back in a couple weeks

December 06, 2022

Greeted me upon arrival. Very courteous and pleasant. Explained my bill and what to look for over the next few months to insure the safety of my vehicle. More

by rjoseph512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Dec 07, 2022 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2022

They stayed in contact with me the entire time. I knew they get my keys to recommendation and when it was finished. More

by Nikkik0385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
Dec 05, 2022 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2022

Everything was fine. . had an inspection on my sportage and needed brakes … waiting on my 60,000 check up at next oil change More

by Babblinboo00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Dec 05, 2022 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2022

My engine went on my 2015 optima called the service ctr. The dealer was able to get me a appointment promptly.. after doing a dynastic test the manager let me know it was definitely the engine that needed r More

by HTIEKALSIVAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Dec 05, 2022 -

Brown-Daub Kia responded

Thank you for the 5-star review for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 01, 2022

The Brown-Daub service department has always gone out of their way to ensure that the service done on my Kias is done correctly the first time and done as promised More

by paulh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Jim Mullen
Dec 02, 2022 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2022

They could not help me without me making an appointment to do a diagnostic and pay a big charge for that. They had no loaner car and they were just insensitive to my needs. I was not happy with them. Just More

by BDKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Garrison, Jim Mullen
Dec 05, 2022 -

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Parr General Manager/Vice President 610.829.3009

November 29, 2022

My experiences at Brown-Daub KIA have always been exceptional. The service and sales staff are top notch. Allways friendly and answer all the questions you have. More

by mgarganta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Beth Wong
Nov 29, 2022 -

Brown-Daub Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

November 28, 2022

Always services my car promptly and explains all required work done before checking out and letting you know if anything else needs to be done More

by bdkiascrubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Nov 29, 2022 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 26, 2022

It was a great experience from start to finish. I bring my cars there because of the customer service and quality work. I usually request Mike Hess, he is as qualified as anyone I’ve ever met. He a More

by tpfebbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hess, Craig Garrison, Crystal Todd, Jim Mullen
Nov 27, 2022 -

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

...
29
...