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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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February 22, 2023

i took my mother in law for inspection and they want to charge for somthing that is good i check the part dint find nothing wrong with the car caled them and explain i had inspection license and they still More

by gonzalea378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Todd
Feb 22, 2023 -

Brown-Daub Kia responded

We are very sorry to hear you had a problem here. Our goal is to make everyone very happy, but we also have to make sure the vehicles are safe for our customers. Our technicians licenses are at stake if they miss any safety related items. I am not sure of your mother-in law's name. If you could please call me and we can review her situation, again we really appreciate your business. But safety is our number one goal here at Brown Daub Kia . Thanks again and please call me at 610-829-3009.

Feb 23, 2023 -

gonzalea378 responded

i undertand but i already call and talk to you and explained i was lisense inspector for many years and you dint want nothing to do with my answer i explaine i whent over the car and nothing was wrong that it could be a mistake and your answer was have a nise day and on rhe paper work you put down upper strut mounts and the price was over a 1000 for the labor on upper struts mount that way to much dont you guys think

February 17, 2023

Excellent! I had my car scheduled for inspection and oil change. My car was complete in decent time. Service staff is always helpful and friendly. More

by dlaub1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Feb 17, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2023

Everything was wonderful except they just took a little longer than I thought it should More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Parr, Crystal Todd, Jim Mullen
Feb 17, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us, Chuck. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 14, 2023

This place offers good service. The staff is attentive and helpful. And the prices are reasonable. More

by H. Shamsaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Feb 15, 2023 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

February 14, 2023

Fast service. Completed service earlier than what was promised. No problems. Vehicle was returned very clean. Would have work done by this dealer in the future. More

by Doodaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Feb 15, 2023 -

Brown-Daub Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2023

Fast service. Excellent customer service . Maintenance personal we’re fantastic , would recommend to family and friends More

by JENSAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Feb 13, 2023 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2023

I have been using this service for my current KIA, and previous KIA, for 15+ years. I have never had an issue. They are friendly helpful, fair. More

by Stacie727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Feb 05, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Stacie, and we look forward to working with you again.

February 04, 2023

So far it’s been the best dealer I have come across they have treated me very well More

by Carmen Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mullen
Feb 05, 2023 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Carmen, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 03, 2023

I have a great deal of respect for the folks at Brown-Daub and I am almost always pleased 100% only issue I had with this is I had an 8:15 scheduled service time and didn't get my vehicle back unti More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Edward fritts
Feb 04, 2023 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 06, 2023 -

Chuck responded

Brown-Daub is a quality company to deal with and they respond quickly to any issues we can always expect personal attention Steve and Sean Parr are exce3ptional and the service dept is spot on.

February 02, 2023

Very helpful and great price! Jared was the best doing the work on my vehicle. More

by Jeff B
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Feb 02, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear Jared delivered such a great experience!

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