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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews
Call Service Center (610) 810-3535

1,443 Reviews of Brown-Daub Kia - Service Center

Sort by
March 15, 2023

I was charged for rotation and it was never done very displeased. I am losing complete trust in this company. More

by Bruzmo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The lady at the front desk for service was very nice
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Mar 19, 2023 -

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Steve Parr General Manager/Vice President 610.829.3009

March 10, 2023

They are efficient, thorough, and pleasant. I never have any issues when I get serviced by them. More

by Nadialove1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
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Mar 13, 2023 -

Brown-Daub Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as a valued customer for many years to come!

March 09, 2023

I called for inspection and was able to get my car in the next day. The wait time was acceptable and the sti was offered a beverage during my wait. Great service! More

by drax1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Report | Print
Mar 10, 2023 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2023

Brown-Daub Kia always does an excellent job and taking care of my vehicle and taking care of me. The staff are friendly and the facility is very clean. Always honest and up front with what they have to do More

by Dr. Steve Blasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Report | Print
Mar 09, 2023 -

Brown-Daub Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as a valued customer for many years to come!

March 03, 2023

Service took less time then expected. I was kept informed and waiting area was clean & comfortable. More

by Paulawaldron24
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Report | Print
Mar 05, 2023 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Paula, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

Nice help at the service desk. Walked in without an appointment. Received help without question. More

by REDHEAD1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Mar 02, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

March 02, 2023

Very good explanation of what was needed to repair my vehicle to get ready for inspection. More

by labrat1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Report | Print
Mar 02, 2023 -

labrat1952 responded

Very good explanation of what was needed to repair my vehicle to get ready for inspection.

February 28, 2023

I may never go anywhere else ! ! They had an appointment time I needed available on short notice. The service writers as well as everyone else there were super. I was done in far More

by a.pace48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Report | Print
Mar 01, 2023 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2023

Helped us with everything and made sure we were taken care of from insurance to everything else. More

by Shadsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Brown-Daub Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as a valued customer for many years to come!

February 23, 2023

The whole process of the oil change service was quick and easy .Plus the staff was very helpful More

by Josephlista12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Report | Print
Feb 24, 2023 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

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