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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews
Call Service Center (610) 810-3535

1,443 Reviews of Brown-Daub Kia - Service Center

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July 16, 2023

I love the Brown Daub Kia I’m Easton. Especially the service center. They are always so helpful, knowledgeable and pleasant. More

by coleenv74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Report | Print
Jul 17, 2023 -

Brown-Daub Kia responded

Thanks, Coleen, for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

July 13, 2023

We were lied to by the Service department saying we needed a new motor. Service department wrote a quote for $12K on my KIA Forte that is only worth 5K!!! This dealership has the most Horrendous Custo More

by Dtorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sorrentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Crystal Todd, Tim Mullen
Report | Print
Jul 14, 2023 -

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. I did check into your service history with us, it looks like it was here only this one time for recalls and to check a knocking noise. We did the recalls and checked the engine noise . We found it does need a motor , it is not covered by Kia's warranty because you are the third owner . We did not check on the value of your car , we did what you asked us to do. Please call me any time to see if I can help you in way. Steve Parr General Manager/Vice President 610.829.3009

July 13, 2023

Quick and easy scheduling and customer service. They answered all of my questions with ease. The appointment went faster than I thought. They also informed me of a part recall and took care of it d More

by toya_joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Crystal Todd, Steven Hoover, Tim Mullen
Report | Print
Jul 13, 2023 -

toya_joy responded

Thank you for your fast and easy service.

Aug 01, 2023 -

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 07, 2023

Always an Excellent Experience at Brown-Daub KIA. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. More

by littleman_duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Crystal Todd, Steven Hoover, Tim Mullen
Report | Print
Jul 10, 2023 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 06, 2023

Customer service was very good and they didn't try to see if I need extra service icame in and they did what was Ned and I wad very grateful for that. Thank you so much for be very understanding More

by Sandra Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 06, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us, Sandra. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 02, 2023

New people, changed hands since I bought my car. Friendly but not as personable as I remember. Still good though. More

by teresamathis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of them. Sorry
Report | Print
Jul 04, 2023 -

Brown-Daub Kia responded

Thank you for your review. We'll be sure to share your comments with our crew. Thank you again for choosing Brown-Daub Kia, Teresa.

June 26, 2023

Took longer than expected but very friendly service. Staff were very nice. Will be back. More

by BDKIA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Report | Print
Jun 26, 2023 -

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

June 24, 2023

The service department always goes out of their way to do a great job - even a wash and vacuum included. You guys rock. More

by Rina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Report | Print
Jun 26, 2023 -

Brown-Daub Kia responded

Thank you, Rina, for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

I always take my Sporage back to the dealership for certified Kia service. Everyone is very helpful. More

by drax1955
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, Crystal Todd, Tim Mullen
Report | Print
Jun 23, 2023 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Nice, polite and professional, explaining all what my car needs and general review Very satisfied More

by caballeromario673
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Crystal Todd, Steven Hoover, Tim Mullen
Report | Print
Jun 23, 2023 -

Brown-Daub Kia responded

Thank you, Mario! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

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