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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,443 Reviews

1,443 Reviews of Brown-Daub Kia - Service Center

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September 26, 2023

Good, clear Communication througout the process. Work was done quickly and my needs were accomodated. Thanks, Kia! More

by parryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2023

Great experience from sale to service professionals in all departments. I recommend the dealership to all my friends. More

by STEVE.SEARFOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Crystal Todd, Steven Hoover, Tim Mullen
Sep 05, 2023 -

Brown-Daub Kia responded

Steve, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2023

Great service department to which I return again and again for all my service needs. Always honest and never trying to sell me something I don't need. I trust this service Department. Their work is e More

by thomasbartholomew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Aug 31, 2023 -

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2023

They replaced my reverse camera in a very timely fashion. Everyone was very helpful and courteous. More

by MARIANNSOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Aug 26, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team, Mariann. We're glad to hear we delivered such a great experience!

August 22, 2023

Very nice, accommodating. Efficient and great service, with a awesomely friendly staff, that will bend over backwards to get you what you need when waiting for your car to be More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mullen
Aug 23, 2023 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

August 20, 2023

Service dept. Needs improvement i waited 2 hours to be told recall part was on backorder. More

by dak18williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Fritts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thanks again and please call me so we can get this handled for you . Steve Parr General Manager/Vice President 610.829.3009

August 20, 2023

Horrible customer service, dude tried to shame me because I only had two tires put on my car, why buy four when only two fronts were bad. More

by HHTheRipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the guys name
Aug 21, 2023 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. I can't find your e-mail in our system , thanks again !! Steve Parr General Manager/Vice President 610.829.3009

August 13, 2023

Good service, timely finish, cordial reception, reasonable and honest manner of pricing, I would recommend this dealership. More

by H. Shamsaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Aug 15, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2023

I have had my car for 2 yrs now and it’s brand new Kia soul never had a problem till recently. They have been saying they have done something and it hasn’t been done for example my coolant hose broke and More

by curlymomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Aug 10, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 07, 2023

I was very pleased with my first visit to your dealership . You were professional , friendly, and knowledgeable. It is out of the way for me but have trusted Stephanie Kazimi for many years . My car and More

by CALIGURLPA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Kazimi, Tim Mullen
Aug 10, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Stephanie always delivers such a great experience!

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