Brown-Daub Kia - Service Center

J La was my customer service person when there was a problem. without hesitation she took care of it got it taken care of without cost to me and calmed me down. positive experience after all. i will ask problem. without hesitation she took care of it got it taken care of without cost to me and calmed me down. positive experience after all. i will ask for her on every visit. thank you More

THE SEVICE WAS VERY SATISFYING AND PROMP, I DID NOT MIND WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD TO REPLACE 4 NEW TIRES, AND HAVE MY GEAR REPLACED. I AM READY FOR THE WINTER WITH A SMILE, THANK YOU More

I always feel welcome when I walk into this dealership. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. More

Again Brown-daub Kia did a fantastic job from the time I was greeted when I pulled in til the moment I got my Optima back all shiny and clean .They had a service advisor there named J'la Zaro she was learni was greeted when I pulled in til the moment I got my Optima back all shiny and clean .They had a service advisor there named J'la Zaro she was learning and she did great they listened to my need asked a few questions and then did the service on my car while I had a Italian ice man that was great but in no time they were done and went over the service sheet and explained in detail what the customer 360 was all about.I gave them a great rating because service is a lost art anymore sometimes people like a better experience and I feel I got that so I want to say thanks to all . More

As usual, the service was quick, efficient, and in-expensive and I was treated very well by Troy, Billy, and the other service members. Top to bottom this dealer provides me with the things I want in-expensive and I was treated very well by Troy, Billy, and the other service members. Top to bottom this dealer provides me with the things I want in a car. I have given this rating because of the excellent treatment I received. More

I purchased my 2009 Kia Rondo a few years back from the Butler Street location. I have been very happy with this vechicle ever since. I could have it serviced and maintained anywhere. The reason why I have Butler Street location. I have been very happy with this vechicle ever since. I could have it serviced and maintained anywhere. The reason why I have it taken care of at the William Penn Highway location is because of the great staff that runs it. Bill Pilz is an outstanding Service Advisor. The Techs and Mechanics in the shop REALLY KNOW THEIR STUFF. I plan on buying my next car from these guys. They have a proven track record as far as I'm concerned. More

I am 90% happy with Brown-Daub and would like to have I am 90% happy with Brown-Daub and would like to have given a 100% rating.BUT on a recent visit for what I thought was brake slippage, Chris the serv I am 90% happy with Brown-Daub and would like to have given a 100% rating.BUT on a recent visit for what I thought was brake slippage, Chris the service rep told me I needed all 4 brakes replaced at a cost well over $400. Another rep checked the car after I had the rear brakes checked and the slippage was due to the transmission needing a slight adjustment I did need the rear brakes changed anyway. my final bill was $215.and no charge for the trans. I didn't need front brakes as they are in good shape and I saved money that Chris would of cost me.Being on a fixed income $$$ saved is important. I did give the 90% tho, because they reconize that I am a disabled veteran and they have gone out of their way to please me,so with that thought in mind, I highly recommend Brown-Daub. More

I brought my Kia Rio September of last year. I had an accident with it shortly after getting it. I hit a curb and damaged a tire and the front end. When I called Kia roadside assistance they scheduled accident with it shortly after getting it. I hit a curb and damaged a tire and the front end. When I called Kia roadside assistance they scheduled my car to be towed to the dealership. It took about 15 minutes for the tow truck to show up. Once I got to the dealership the service department was friendly and helpful with getting my tire repaired. BIll, Chad and Craig have all been very helpful with repairs and questions I may have about my car. I would highly recommend this dealership to anyone. I love my new car. More