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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,432 Reviews

1,432 Reviews of Brown-Daub Kia - Service Center

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May 07, 2014

First oil change of my Kia Soul\ My first Oil change on my 2013 Kia Soul proved to be very pleasant. I would reccommend Brown Daub Kia to all Thank you Bill Pilz . More

by kay940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pilz
March 03, 2014

Took my vehicle to get inspected. They said I needed brakes, I figured ok. They said it should take an hour or so. It took over 8 EIGHT HOURS!!! I kept checking with the service manager and he would kee More

by mmm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the manager
Mar 24, 2014 -

Brown-Daub Kia responded

I want to start by thanking you for sharing your experience. Too often people will not speak when very happy or not completely satisfied. My name is Julie O'Brien and I am the Customer Service Specialist at Brown Daub Kia. I beg for your forgiveness in this matter. I would like to speak to you more about this matter and attempt to make this wrong a right. You can respond to this e-mail or call me personally 610-829-3001. I look forward to proving to you that we REALLY care about how everyones experience is at our dealership. Sincerely, Julie O'Brien Brown Daub Kia PS. You can also speak with Peter our Service Manager at 610-829-3013

February 21, 2014

Peter was great he went out of his way to accommodate us in ever way he could we would highly recommend this gentleman again thank you again peter More

by Robert 2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
January 25, 2014

I have now bought THREE cars at Brown Daub Kia, which speaks VOLUMES alone! The last one was two weeks ago. This past week I came in during a crisis of sorts after getting into a minor accident during More

by ECarenKennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lawrence
January 16, 2014

I had been to several service centers in recent months trying to find out what was wrong with my car. No one could figure it out. I took it to Brown Daub Kia and within minutes Scott knew what the probl More

by cara18091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spohn
January 11, 2014

David Bechtel was very professional in every aspect. He always does top notch work on my car and I never have to bring it back in due to him not doing it right the first time. He was also very quick with t More

by MichelleB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bechtel
January 10, 2014

It was my first time at Brown Daub Kia and I wasn't sure where to go once I got inside the building. I asked the first employee I saw and her name was Caitlyn. I needed service and she walked me over a More

by gem412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin
December 30, 2013

I deal with Caitlyn almost every time I come into the dealership for service. She is always very nice and smiley and I feel very welcomed every time I speak with her when I pay my bill. She went over eve More

by Wklinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlyn
December 18, 2013

I purchased my car here in 2010. Everyone here is terrific to work with. The service is fantastic. I worked with Craig and Bill and both are very courteous, and helpful, and they make your visit en More

by dianemkern3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
December 15, 2013

I had my car in a couple of times to iron out some electronic bugs that were causing issues. I dealt with J'La primarily, and I am very pleased with her professionalism and friendliness. The staff in More

by Mallice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J'La and Brian C.
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