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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,432 Reviews

1,432 Reviews of Brown-Daub Kia - Service Center

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November 05, 2024

Took our vehicle to Brown Daub Kia for inspection and oil change. It did need brakes but they were very professional wait time was minimal and the bill was reasonable!!! Their service manager stays in commu More

by mckellinbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review, Dale. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott and the team here at Brown-Daub Kia.

November 02, 2024

Personal service for my vehicle that I trust. I particularly like the cleaning of my car that is given without charge for every service visit. More

by parentk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 28, 2024

Fantastic overall experience with Brown-Daub Kia, from the original purchase through the routine maintenance. The staff is always very friendly and helpful! More

by CHRISLVBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2024

They are very professional and the facility very clean and the work was done on time More

by CHELOPAPO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 27, 2024

Convenient location. Friendly employees. Nice assortment of cars to choose from. No hassle dealing. Easy to make an appointment. More

by EVIE.ECKHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thanks, Evie, for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

October 25, 2024

I’ve been a customer for about 8 years at least. Never had a problem til now. I have contacted them twice never got anything back from them . I brought my car in for service new tires n wheel alignm More

by herndondeborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

October 24, 2024

Service is always quick and friendly. Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Brown-Daub Kia responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Replaced my engine, car overheated a day later. Took it in, they never put the cover on the engine, replaced the fluid, and properly reattached the lines that supply coolant to the engine. A week l More

by JDMOORE4386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Parr General Manager/Vice President 610.829.3009

October 20, 2024

Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More

by DANNYRRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Brown-Daub Kia responded

Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2024

Great service. Explain everything they do and what may be needed on future visits. Been going here for about 15 years. No issues. More

by tgrube7896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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