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Brown-Daub Kia

Easton, PA

4.7
3,068 Reviews

3600 William Penn Hwy

Easton, PA

18045

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3,068 Reviews of Brown-Daub Kia

March 17, 2023

I had a great experience with this dealership. Super accommodating. I went in to renew a lease on a Telluride. I told them I wanted a black Telluride with black wheels. They had a black Telluride More

by Chrisvarela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Parr, Shawn Parr, Warren Hillbish
Mar 17, 2023 -

Brown-Daub Kia responded

Chris, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 17, 2023

Thank you for everything. Everyone was nice and my experience was very good. Thank you again. Job well done. More

by CHELLEBELLE6968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
Mar 17, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Warren and our team appreciate your business and hope to see you again soon!

March 17, 2023

Labor charges are outrageous $295 to put on two clamps on an exhaust. Clamps were previously paid for. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Todd, Jim Mullen
Mar 17, 2023 -

Brown-Daub Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? Not sure of your name so we can look at the repair order . You can call me directly at 610-829 3009 . We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Steve Parr General Manager/Vice President 610.829.3009

March 15, 2023

I was charged for rotation and it was never done very displeased. I am losing complete trust in this company. More

by Bruzmo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The lady at the front desk for service was very nice
Mar 19, 2023 -

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Steve Parr General Manager/Vice President 610.829.3009

March 15, 2023

Great dealership Very knowledgeable Great customer Service Great Communication Very Helpful Always looking to help everyone More

by JOSELEBRON050795
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Parr, Chris Sorrentino, Travis Nelson, Gabrielle Waldenmayer, Shawn Parr, Michele Allen, Crystal Todd, Bill Bickerstaff, Don Olson, Steven Hoover
Mar 16, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

March 14, 2023

The dealership was clean, the employees were very helpful, and the vehicle was fairly priced More

by ANTHONYERRICOJR4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Bill Bickerstaff
Mar 15, 2023 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

March 12, 2023

Everyone that we dealt with were very helpful. They all made the entire process absolutely painless. More

by bka2623
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Gabrielle Waldenmayer, Shawn Parr, Beth Wong
Mar 13, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2023

Great place to buy a car. Always very friendly and no pressure. This is my third car leased and will certainly come back for another purchase. More

by galeb1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
Mar 13, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

They are efficient, thorough, and pleasant. I never have any issues when I get serviced by them. More

by Nadialove1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Mar 13, 2023 -

Brown-Daub Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as a valued customer for many years to come!

March 09, 2023

I called for inspection and was able to get my car in the next day. The wait time was acceptable and the sti was offered a beverage during my wait. Great service! More

by drax1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Mar 10, 2023 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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