
Brown-Daub Kia
Easton, PA
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3,068 Reviews of Brown-Daub Kia
Competitive pricing no hassle negotiating very knowledgeable salesperson staff was extremely friendly and knowledgeable would highly recommend this dealership knowledgeable salesperson staff was extremely friendly and knowledgeable would highly recommend this dealership More
Well I’m still very upset with the service department. I had the Optima and my daughter’s Jetta in for annual inspection. They said the Jetta needed new brake pads, okay. Now I’m wondering if they that wa I had the Optima and my daughter’s Jetta in for annual inspection. They said the Jetta needed new brake pads, okay. Now I’m wondering if they that was true. Then there was the Optima. Crystal called me at first noting that there was a wiring problem to the left headlight. Then the story changed to a disconnected light, but on both sides. Then the story changed again to the headlights weren’t OEM and wouldn’t pass inspection. As I told Steve, these headlights have been in the car for 3 years and Brown Daub didn’t have an issue with them on the last three inspections. All of a sudden it’s a $1000 problem. The straw that broke the camel’s back was the wiper blades. There was absolutely nothing wrong with the wiper blades. I drove the Optima there in the rain! Steve said it was up to the technician’s discretion. What a load of crap. If the wipers work and aren’t torn, they should pass. With that logic, your technician can fail any part for any reason. I’m disappointed that Steve didn’t do anything to make this right. I hope the service management is happy. You ruined a 7-year relationship. I have a choice where I get my car and the other 3 family cars serviced. It won’t be at Brown Daub KIA going forward. More
Brown-Daub Kia was wonderful to work with. All of the transitions were smooth and it was great to work with Don. All of our questions were answered right away and the process was quick! All of the transitions were smooth and it was great to work with Don. All of our questions were answered right away and the process was quick! More
Very accommodating. Steve was a pleasure to work with and understood my needs. We’re able to come to mutual agreement that satisfied both parties. Thank you Steve for yo Steve was a pleasure to work with and understood my needs. We’re able to come to mutual agreement that satisfied both parties. Thank you Steve for your flexibility. More
Gabrielle went above and beyond, she is absolutely incredible. Brown Daub is very welcoming but not at all pushy. They made sure they broke everything down and explained how they were going to do ever incredible. Brown Daub is very welcoming but not at all pushy. They made sure they broke everything down and explained how they were going to do everything. Overall a great experience! More