Brown-Daub Kia

Service The service department at this dealership is like no other. Craig Garrison is very professional, friendly and helpful. When I take my car here I kno The service department at this dealership is like no other. Craig Garrison is very professional, friendly and helpful. When I take my car here I know it igetting great service. Keep u the good work, Jennie Youtz More

Great service every time It’s so convenient scheduling online and I love that they have Saturday hours and a shuttle during the week that can drop you off and pick you up if y It’s so convenient scheduling online and I love that they have Saturday hours and a shuttle during the week that can drop you off and pick you up if you need help with rides. Everyone at the dealership is very friendly and helpful. I had car issues that mechanics at other dealerships couldn’t quite figure out but these guys did. I feel like they are trustworthy and know their stuff. They also offer various coupons for different repairs. Will definitely keep coming back. More

Pleasant No hassle everyone seemed nice they give me what I needed to trade in value nice people to work with very nice selection of cars and SUVs we were ther No hassle everyone seemed nice they give me what I needed to trade in value nice people to work with very nice selection of cars and SUVs we were there looking for the Telluride and we found what we wanted More

Service as expected I was scheduled for a state inspection and my car was serviced in a timely manner. Any future recommendations were noted on the maintenance sheet and I was scheduled for a state inspection and my car was serviced in a timely manner. Any future recommendations were noted on the maintenance sheet and explained as necessary by Kevin. The free car wash is always a great feature especially in PA winters. More

How am i so upside down in my car loan? I came in here a few days after having my son. (Stupid of me) but i was desperate for a new car as the electrical system failed in mine while i was in I came in here a few days after having my son. (Stupid of me) but i was desperate for a new car as the electrical system failed in mine while i was in the hospital! I feel like i had no other choice but to be talked into getting this stupid Kia Sportage because the sales person knew i had no other choice. They were very pushy when i asked to come back because of course they didn’t want to loose their sale. so they tell you all the things you want to hear but fail to tell you how much they over charge you for the vehicle and how you will be almost 13 thousand dollars upside down on a loan that you can barely afford now. What an idiot i was for not doing my research before paying 30 thousand for a stupid car! Never again will i come here! Or recommend my worse enemy here! More

Best in customer service! My better half never minds taking my car in for service because the staff is so accommodating. Bill Philz keep up the good work because I would hate t My better half never minds taking my car in for service because the staff is so accommodating. Bill Philz keep up the good work because I would hate to have to bring in my own car! ;) More

best experience this was the best experience we have ever had at any dealership in the Lehigh Valley. Everyone was so nice and explained everything to us. this was the best experience we have ever had at any dealership in the Lehigh Valley. Everyone was so nice and explained everything to us. More

Overpriced and unclear First of all I came in for an oil change and for checking of the breaks arm before the brakes were locked out I asked roughly how much my bill was I w First of all I came in for an oil change and for checking of the breaks arm before the brakes were locked out I asked roughly how much my bill was I was quoted $190 which ended up being like over 300 and some dollars did a transmission cleaning or whatever did not inform me of it but did it and I was charge for it and had to pay when I originally bought it and I asked him to please clean it because the salt and everything well that day they were cleaning it he’s had it for four days got a back still filthy so thinking I’m going to pay like $400 bill and coming and having to pay over 600 was not happy. I’m first of all I came in for an oil change and for checking of the breaks arm before the breaks my luck that I asked roughly how much my bill was I was quoted $190 which ended up being like over 300 and some dollars did the transmission cleaning or whatever did not inform me of it but did it and I was charge for and had to pay when I originally bought it and I asked him to please clean it because the salt and everything well that day they were cleaning it he’s had it for four days got a back still filthy so thinking I’m going to Perry like a $400 bill and coming and having to pay over 600 was not happy. More

Vast Improvement Recent changes to the dealership management has made a marked difference in the performance of this dealership. The service dept. is exceptional. All Recent changes to the dealership management has made a marked difference in the performance of this dealership. The service dept. is exceptional. All members are courteous, and professional and went out of their way to make the service experience as painless as possible. I also found the charges for services were very competitively priced. More

Staff was pleasant and informative I'll continue to use Brown Daub's service, and recommend anyone who is looking for a car and or service to check them out. I'll continue to use Brown Daub's service, and recommend anyone who is looking for a car and or service to check them out. More