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Brown-Daub Kia

Easton, PA

4.7
3,068 Reviews

3600 William Penn Hwy

Easton, PA

18045

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3,068 Reviews of Brown-Daub Kia

February 27, 2024

We had a great experience with the Brown-Daub Kia dealership from the start. Staff is friendly on the phone as well as in person. We were approached a few minutes after entering the building, but i More

by Susanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Don Olson
Feb 27, 2024 -

Brown-Daub Kia responded

Hi Susan: Thank you so much for your kind words and for choosing Brown-Daub Kia! Please let us know if we can be of any more assistance!

February 26, 2024

I have never experienced such an easy process and service in buying a new car. Warren was incredible is taking me through each step quickly and efficiently. This is my first KIA, and it certainly won't be my More

by GUTWALDM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
Feb 26, 2024 -

Brown-Daub Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Warren can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 24, 2024

Bill the car salesman went above and behind to find my daughter a car. He is truly a valuable employee to Brown and Daub. I would recommend anyone to go to the dealership to buy a car. You will not be dis More

by TD2644573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer, Shawn Parr, Bill Bickerstaff, Don Olson, Beth Wong, Warren Hillbish
Feb 25, 2024 -

Brown-Daub Kia responded

It's fantastic to hear that Bill provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Brown-Daub Kia!

February 24, 2024

I was extremely pleased with the service provided by this dealership, not only by my salesman(Bill Bickerstaff), but also the sales manager(Christopher Sorrentino). Their professionalism, knowledge of their More

by ccarvalho87.cc@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Bill Bickerstaff, Edward Fritts
Feb 25, 2024 -

Brown-Daub Kia responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Bill and Chris were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 22, 2024

I brought 2 cars in for the Kia security recall. One car was upgraded washed and given a curtesy inspection while the other car just got the upgrade no wash or check. Just sayin'. More

by CNJOSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
Feb 22, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 15, 2024

Very helpful and very comfortable environment. Very accommodating and try hard to get to the payment you want More

by mcdonald.alex13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
Feb 15, 2024 -

Brown-Daub Kia responded

Thank you, Alex, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

February 13, 2024

The video reminder is awesome and the reason why I became and always will be a member of the Brown Daub Kia family. They really take care of their customers and makes us feel like family. The sales team, to More

by sinkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen, Crystal Todd, Don Olson, Edward Fritts, Tim Mullen
Feb 13, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

February 13, 2024

Everyone is friendly and cooperative and do a good job on my car. Unfortunately this visit took longer than usual. More

by pegdvd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Edward Fritts, Tim Mullen
Feb 14, 2024 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Crystal, Edward, Tim, and our team appreciate your business and hope to see you again soon!

February 13, 2024

Stephanie was my service advisor. She never communicated with me at all. My vehicle was in for 3 months for a new transmission. Took 8 weeks before parts were even ordered. Vehicle i More

by mattsweitzer1985
Recommend Dealer
No
Feb 14, 2024 -

Brown-Daub Kia responded

Matt, We're sorry that you didn't have a completely satisfying visit. I am sorry the loaner car had a problem and the size was not the same size of the car you have currently. We do not have enough loaners to give the customers that purchase their vehicles from us sometimes. Most dealerships have visiting customers rent cars and have them submit the rental bill to the manufacture and they have to wait to get reimbursed. We appreciate your business , but some times we are waiting on the manufacture for the approval to order or get the parts needed to repair the vehicle. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Steve Parr General Manager/Vice President 610.829.3009

February 13, 2024

I got there 15 minutes prior to my appointment. I live in New Jersey I don't have to go to PA but I do because of the treatment I received prior. Why am I leaving this almost 2 hours after and 3 pe More

by Natalia J
Recommend Dealer
No
Employees Worked With
Edward Fritts, Edward Fritts
Feb 14, 2024 -

Brown-Daub Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Parr General Manager/Vice President 610.829.3009

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