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Brown-Daub Kia

Easton, PA

4.7
3,068 Reviews

3600 William Penn Hwy

Easton, PA

18045

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3,068 Reviews of Brown-Daub Kia

July 02, 2024

Everything was good except at the end when they bought my car out it was soaking wet and they did not wipe it down More

by DANYELLBARNES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen, Edward Fritts
Jul 02, 2024 -

Brown-Daub Kia responded

Danyell, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 01, 2024

Excellent service. The team went above and beyond to make the deal work for me. More

by ABBYSMOM316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson, Bill Bickerstaff
Jul 01, 2024 -

Brown-Daub Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brown-Daub Kia. We look forward to having you as one of our valued customers for many more years to come!

June 30, 2024

The service department is top notch! They always explain everything in terms that are easily understandable. They go over the multipoint inspection even though my vehicle is less than a More

by PELeimbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
Jul 01, 2024 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2024

All Dealership employees were friendly, courteous and knowledgeable answering my questions. The Dealership itself was clean and well organized. A pleasure to work with. More

by JOE 0RBAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish, Ben Pino
Jul 01, 2024 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Joe, and we hope to see you again!

June 29, 2024

I've been coming to dealership for my car needs fir 12 years and recently got charged $600 for labor on a break pad job for front and back. When I called and spoke to service manger,he really didn't seem More

by MARY MASKORNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen, Edward Fritts
Jul 04, 2024 -

Brown-Daub Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Mary, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Steve Parr General Manager/Vice President 610.829.3009

June 26, 2024

Very honest people. Great costumer service. I really recommend this guys to purchase a vehicle. More

by MARXPEDITELLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer, Shawn Parr, Bill Bickerstaff, Don Olson, Beth Wong, Warren Hillbish, Ben Pino
Jun 26, 2024 -

Brown-Daub Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 24, 2024

I visited Brown Daub Kia about a month prior to my purchase to test drive vehicles and explore my options. I returned on a whim on a day my previous salesman was off, but Shawn made quick work putting More

by Beeleeh311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Parr, Warren Hillbish
Jun 24, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Shawn and all of us at Brown-Daub Kia are glad to have you as a customer.

June 21, 2024

Such a great dealership! ! Shawn went above and beyond to get me the car I wanted. Bill was awesome. He was so patient and kind. More

by Butterfly975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Parr, Bill Bickerstaff
Jun 22, 2024 -

Brown-Daub Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 23, 2024 -

Butterfly975 responded

Such a great dealership! Shawn went above and beyond to get me the car I wanted. Bill was awesome. He was so patient and kind.

June 20, 2024

The dealership was very attentive and great to work with. I will definitely recommend others if they are looking for a new car. More

by Janet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson, Gabrielle Waldenmayer, Shawn Parr
Jun 22, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Brown-Daub Kia are glad to have you as a customer.

June 18, 2024

Did a good job. Left items in trade in and they held them. Would go there again. More

by derickson1390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Parr, Don Olson
Jun 18, 2024 -

Brown-Daub Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

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