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Brown-Daub Kia

Easton, PA

Overview
Employees
Reviews
Vehicles
4.8
3,055 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 3,055 reviews

August 08, 2024

I have been dealing with Brown Daub Kia since 2012. Great customer service. Wouldn’t think of going anywhere else. More

by Marjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Smith, Service Dept.
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Aug 08, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 07, 2024

They have always been friendly and professional and have always completed the work on time and as promised. More

by gta87transam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2024

I personally like to praise Warren Hillbish and his Financiaing partner displaying Professionalism, Courtesy and Knowledge helping me smoothly purchase my new vehicle. More

by VT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Hillbish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Brown-Daub Kia responded

It's great to hear that Warren and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

August 06, 2024

Everyone I dealt with was very professional and very helpful in my decision, especially Billy who I bought the car from he’s an excellent salesman More

by DENNISRYAN7810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Brown-Daub Kia are glad to have you as a customer.

August 06, 2024

Edward makes sure it gets done. Thanks again for taking the time to answer all of my questions. More

by LONARDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear Edward was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Had an overall great experience! Gabrielle was always quick to respond! Love my new kia!!!! More

by jwood0827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Brown-Daub Kia responded

It's great to hear that Gabrielle was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

August 05, 2024

Vehicle was in shop for several weeks. Alternator was replaced twice, the second time after a breakdown due to a faulty part. I was told my Sorento had an issue that they had never encount More

by miller64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter
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Aug 06, 2024 -

Brown-Daub Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Robert Peters/Service Manager

August 03, 2024

Your parts tech help me solve a problem with my car's fan for heating and air conditioning. He saved me a lot of money. Thanks again. More

by netvic3
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts tech. Sorry, I forgot his name.. 6 months ago.
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Aug 04, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

August 02, 2024

The service was done timely, the waiting area was clean, and everyone I encountered was kind. More

by mfillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

July 31, 2024

Never fixed the problem after bringing it there 3 times. Waste of money…..I’m done More

by Denisegalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Brown-Daub Kia responded

We're sorry to hear about your experience, Denise, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Parr, General Manager/Vice President 610.829.3009

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