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Brown-Daub Kia

Easton, PA

4.8
3,058 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 3,058 reviews

August 28, 2023

We met Don who greeted us and was very friendly. From there he walked around with us answered all questions and showed us several options. We explained what we wanted and we did get it and Dan, Chri More

by sinkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

Aug 29, 2023 -

sinkie responded

You are very welcome!

August 26, 2023

Everyone was very friendly and communicative. My salesperson, Bill, was fantastic. He continues to answer any any questions I have. More

by HLINDAMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr
Aug 26, 2023 -

Brown-Daub Kia responded

Here at Brown-Daub Kia, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Bill, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2023

They replaced my reverse camera in a very timely fashion. Everyone was very helpful and courteous. More

by MARIANNSOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Aug 26, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team, Mariann. We're glad to hear we delivered such a great experience!

August 22, 2023

Very nice, accommodating. Efficient and great service, with a awesomely friendly staff, that will bend over backwards to get you what you need when waiting for your car to be More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mullen
Aug 23, 2023 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

August 20, 2023

Service dept. Needs improvement i waited 2 hours to be told recall part was on backorder. More

by dak18williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Fritts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thanks again and please call me so we can get this handled for you . Steve Parr General Manager/Vice President 610.829.3009

August 20, 2023

Horrible customer service, dude tried to shame me because I only had two tires put on my car, why buy four when only two fronts were bad. More

by HHTheRipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the guys name
Aug 21, 2023 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. I can't find your e-mail in our system , thanks again !! Steve Parr General Manager/Vice President 610.829.3009

August 18, 2023

Was interested in a Kia went to test drive. Was greeted when we got there. Looked at a few styles and drove the Sportage Hybrid. Didn't know much about them. But Bill was very helpful in explai More

by sad2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

August 17, 2023

This was our first time to your dealership and a little bit of a drive. Once there we were greeted by our outstanding salesman Don and his outstanding customer service skills set the tone for the remainde More

by mikegroho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Brown-Daub Kia responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 13, 2023

Super helpful in completing my car buying experience quickly and efficiently. Don was a big help as well as both Sales Managers. They had exactly what I wanted and I was driving the car home within 24 h More

by eliwirth42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Parr
Aug 15, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with Don and our team. We're glad to hear we delivered such a great experience!

August 13, 2023

Good service, timely finish, cordial reception, reasonable and honest manner of pricing, I would recommend this dealership. More

by H. Shamsaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Aug 15, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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